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09:10:33",298,82,{"thumbnail":280,"thumbnail-width":191,"thumbnail-height":278,"medium":272,"medium-width":277,"medium-height":278,"medium_large":272,"medium_large-width":277,"medium_large-height":278,"large":272,"large-width":277,"large-height":278,"1536x1536":272,"1536x1536-width":277,"1536x1536-height":278,"2048x2048":272,"2048x2048-width":277,"2048x2048-height":278,"gform-image-choice-sm":272,"gform-image-choice-sm-width":277,"gform-image-choice-sm-height":278,"gform-image-choice-md":272,"gform-image-choice-md-width":277,"gform-image-choice-md-height":278,"gform-image-choice-lg":272,"gform-image-choice-lg-width":277,"gform-image-choice-lg-height":278,"hd":272,"hd-width":277,"hd-height":278,"hd@2x":272,"hd@2x-width":277,"hd@2x-height":278,"hd--lg":272,"hd--lg-width":277,"hd--lg-height":278,"hd--lg@2x":272,"hd--lg@2x-width":277,"hd--lg@2x-height":278,"hd--md":272,"hd--md-width":277,"hd--md-height":278,"hd--md@2x":272,"hd--md@2x-width":277,"hd--md@2x-height":278,"hd--sm":272,"hd--sm-width":277,"hd--sm-height":278,"hd--sm@2x":272,"hd--sm@2x-width":277,"hd--sm@2x-height":278,"hd--xs":272,"hd--xs-width":277,"hd--xs-height":278,"hd--xs@2x":272,"hd--xs@2x-width":277,"hd--xs@2x-height":278,"content-media":272,"content-media-width":277,"content-media-height":278,"content-media@2x":272,"content-media@2x-width":277,"content-media@2x-height":278,"content-media-lg":272,"content-media-lg-width":277,"content-media-lg-height":278,"content-media-lg@2x":272,"content-media-lg@2x-width":277,"content-media-lg@2x-height":278,"card":272,"card-width":277,"card-height":278,"card@2x":272,"card@2x-width":277,"card@2x-height":278,"card--lg":272,"card--lg-width":277,"card--lg-height":278,"card--lg@2x":272,"card--lg@2x-width":277,"card--lg@2x-height":278,"card--md":272,"card--md-width":277,"card--md-height":278,"card--md@2x":272,"card--md@2x-width":277,"card--md@2x-height":278,"post-card":272,"post-card-width":277,"post-card-height":278,"post-card@2x":272,"post-card@2x-width":277,"post-card@2x-height":278,"team-card":272,"team-card-width":277,"team-card-height":278,"team-card@2x":272,"team-card@2x-width":277,"team-card@2x-height":278,"team-card--lg":272,"team-card--lg-width":277,"team-card--lg-height":278,"team-card--lg@2x":272,"team-card--lg@2x-width":277,"team-card--lg@2x-height":278,"team-card--md":272,"team-card--md-width":277,"team-card--md-height":278,"team-card--md@2x":272,"team-card--md@2x-width":277,"team-card--md@2x-height":278,"team-card--sm":272,"team-card--sm-width":277,"team-card--sm-height":278,"team-card--sm@2x":272,"team-card--sm@2x-width":277,"team-card--sm@2x-height":278,"team-modal":272,"team-modal-width":277,"team-modal-height":278,"team-modal@2x":272,"team-modal@2x-width":277,"team-modal@2x-height":278,"contained":272,"contained-width":277,"contained-height":278,"contained@2x":272,"contained@2x-width":277,"contained@2x-height":278,"contained--lg":272,"contained--lg-width":277,"contained--lg-height":278,"contained--lg@2x":272,"contained--lg@2x-width":277,"contained--lg@2x-height":278,"contained--md":272,"contained--md-width":277,"contained--md-height":278,"contained--md@2x":272,"contained--md@2x-width":277,"contained--md@2x-height":278,"contained-boxed":272,"contained-boxed-width":277,"contained-boxed-height":278,"contained-boxed@2x":272,"contained-boxed@2x-width":277,"contained-boxed@2x-height":278,"contained-boxed--lg":272,"contained-boxed--lg-width":277,"contained-boxed--lg-height":278,"contained-boxed--lg@2x":272,"contained-boxed--lg@2x-width":277,"contained-boxed--lg@2x-height":278,"contained-boxed--md":272,"contained-boxed--md-width":277,"contained-boxed--md-height":278,"contained-boxed--md@2x":272,"contained-boxed--md@2x-width":277,"contained-boxed--md@2x-height":278,"logo":281,"logo-width":282,"logo-height":228,"logo@2x":272,"logo@2x-width":277,"logo@2x-height":278,"logo-sm":283,"logo-sm-width":284,"logo-sm-height":234,"logo-sm@2x":285,"logo-sm@2x-width":286,"logo-sm@2x-height":237,"logo-lg":285,"logo-lg-width":286,"logo-lg-height":237,"logo-lg@2x":272,"logo-lg@2x-width":277,"logo-lg@2x-height":278},"https://wp.horizonwaterinfrastructure.co.uk/app/uploads/2024/09/futurewater-150x82.png","https://wp.horizonwaterinfrastructure.co.uk/app/uploads/2024/09/futurewater-164x45.png",164,"https://wp.horizonwaterinfrastructure.co.uk/app/uploads/2024/09/futurewater-145x40.png",145,"https://wp.horizonwaterinfrastructure.co.uk/app/uploads/2024/09/futurewater-291x80.png",291,"https://wp.horizonwaterinfrastructure.co.uk/app/uploads/2024/09/futurewater.png 298w, https://wp.horizonwaterinfrastructure.co.uk/app/uploads/2024/09/futurewater-164x45.png 164w, https://wp.horizonwaterinfrastructure.co.uk/app/uploads/2024/09/futurewater-145x40.png 145w, https://wp.horizonwaterinfrastructure.co.uk/app/uploads/2024/09/futurewater-291x80.png 291w",{"title":13,"url":289,"target":13},"https://www.futurewaterassociation.com/",[291,295],{"link":292},{"title":293,"url":294,"target":13},"Privacy policy","https://wp.horizonwaterinfrastructure.co.uk/privacy-policy/",{"link":296},{"title":297,"url":298,"target":13},"Sustainability commitments","https://wp.horizonwaterinfrastructure.co.uk/sustainability/","Registered in England and Wales no. 15786027\u003Cbr />\r\nRegistered address Brewery House, 34-44 Gigant Street, Salisbury, SP1 2AP",{"enabled":301,"settings":302},true,{"cta_label":303,"heading":304,"description":305,"confirmation_heading":306,"confirmation_message":307},"Sign up","Sign up to receive our emails","Complete with industry insights including our own developments and news.","Thank you!","\u003Cp>You’ve successfully signed up to our email list.\u003C/p>\n\u003Cp>You can also follow us on LinkedIn.\u003C/p>\n",{"enabled":309,"settings":309},null,{"confirmation_heading":306,"confirmation_message":311},"\u003Cp>We aim to respond within three working days.\u003C/p>\n\u003Cp>You can also connect with us on LinkedIn.\u003C/p>\n",{"linkedin":313},{"title":314,"url":315,"target":13},"LinkedIn","https://www.linkedin.com/company/horizon-water-infrastructure/",[],[318],{"id":319,"date":320,"date_gmt":321,"guid":322,"modified":320,"modified_gmt":321,"slug":324,"status":325,"type":326,"link":327,"title":328,"content":330,"excerpt":331,"author":332,"featured_media":333,"comment_status":334,"ping_status":334,"sticky":166,"template":13,"format":335,"meta":336,"categories":337,"tags":339,"class_list":340,"acf":348,"yoast_head":385,"yoast_head_json":386,"featured_image_rendered":455,"primary_category":505,"_links":512},1302,"2026-06-22T14:44:33","2026-06-22T13:44:33",{"rendered":323},"https://wp.horizonwaterinfrastructure.co.uk/?p=1302","why-smart-water-meter-rollouts-lose-momentum-at-scale","publish","post","https://wp.horizonwaterinfrastructure.co.uk/insights/why-smart-water-meter-rollouts-lose-momentum-at-scale/",{"rendered":329},"Why smart water meter rollouts lose momentum at scale – and how to prevent it",{"rendered":13,"protected":166},{"rendered":13,"protected":166},6,1305,"closed","standard",{"_acf_changed":166,"footnotes":13},[338],3,[],[341,326,342,343,344,345,346,347],"post-1302","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-articles",{"sections":349,"featured_video":13,"override_hero_media":166,"hero_media":378,"related_posts":380},[350,370],{"background":351,"animation":352,"no_padding":166,"layouts":353,"background_video":309},"cyan-300","none",[354,358,361,362],{"acf_fc_layout":355,"content":356,"reduced_container":301,"alignment":357},"content","\u003Ch3>\u003Cb>Summary\u003C/b>\u003C/h3>\n\u003Cp>\u003Cspan style=\"font-weight: 200;\">Large-scale smart water meter rollouts rarely slow down because installation is inherently difficult. They slow down when the complexity behind scale is underestimated. This article explains the main challenges water companies face as programmes move from procurement into live delivery, and why protecting pace depends on proven technology, stakeholder readiness, continuous feedback and delivery models built to absorb change.\u003C/span>\u003C/p>\n\u003Ch2>\u003Cb>Understanding the delivery challenge at scale\u003C/b>\u003C/h2>\n\u003Cp>\u003Cspan style=\"font-weight: 200;\">Smart water metering is moving quickly across AMP8. Water companies are under pressure to improve leakage performance, support demand management and strengthen visibility across their networks, all while mobilising large infrastructure programmes at pace.\u003C/span>\u003C/p>\n\u003Cp>\u003Cspan style=\"font-weight: 200;\">From my perspective, the biggest delivery risks do not usually appear on paper during procurement. They appear when a programme moves into reality. That is when assumptions are tested, internal teams begin to engage more closely, field conditions become more varied, and the difference between a pilot and a scalable solution becomes clear.\u003C/span>\u003C/p>\n\u003Cp>\u003Cspan style=\"font-weight: 200;\">Large-scale rollout is not just an installation challenge. It is a programme challenge. That means technology, governance, stakeholder readiness, performance management and partner coordination all need to work together if pace is going to hold as volume increases.\u003C/span>\u003C/p>\n\u003Cp>\u003Cspan style=\"font-weight: 200;\">In this article, I want to explain the main challenges I see in large-scale smart water meter rollout, and why getting delivery right depends on much more than installation capacity alone.\u003C/span>\u003C/p>\n\u003Cp>\u003Ca href=\"https://horizonwaterinfrastructure.co.uk/contact/\">\u003Cspan style=\"font-weight: 200;\">Get in touch with Horizon Water Infrastructure to discuss how a more integrated delivery model could strengthen your smart metering rollout.\u003C/span>\u003C/a>\u003C/p>\n\u003Ch2>\u003Cb>Smart water meter rollouts slow down when programmes are designed for pilots, not for scale\u003C/b>\u003C/h2>\n\u003Cp>\u003Cspan style=\"font-weight: 200;\">One of the most common risks in smart water metering is selecting technology that performs well in a pilot, but struggles once rollout reaches more difficult environments.\u003C/span>\u003C/p>\n\u003Cp>\u003Cspan style=\"font-weight: 200;\">At a small scale, many solutions can \u003C/span>\u003Ci>\u003Cspan style=\"font-weight: 200;\">look\u003C/span>\u003C/i>\u003Cspan style=\"font-weight: 200;\"> effective. The real test comes later, when programmes move beyond the easiest installations and into basements, hard-to-reach properties, dense urban areas, rural locations and mixed geographies. That is where performance ceilings start to appear.\u003C/span>\u003C/p>\n\u003Cp>\u003Cspan style=\"font-weight: 200;\">The question is not simply whether \u003C/span>\u003Ca href=\"https://horizonwaterinfrastructure.co.uk/solution/#technology\">\u003Cspan style=\"font-weight: 200;\">the technology\u003C/span>\u003C/a>\u003Cspan style=\"font-weight: 200;\"> works. It is whether it can scale to the full requirement of the programme.\u003C/span>\u003C/p>\n\u003Cp>\u003Cspan style=\"font-weight: 200;\">That means working backwards from the end goal. Water companies need to understand not just how many meters they want to install, but what connectivity rates, \u003C/span>\u003Ca href=\"https://horizonwaterinfrastructure.co.uk/solution/#daas\">\u003Cspan style=\"font-weight: 200;\">data performance levels\u003C/span>\u003C/a>\u003Cspan style=\"font-weight: 200;\"> and success rates they expect across the hardest parts of the estate as well as the easiest.\u003C/span>\u003C/p>\n\u003Cp>\u003Cspan style=\"font-weight: 200;\">If that thinking does not happen early, programmes can end up heavily invested in a technology before discovering that performance cannot move beyond a certain point. That is exactly the kind of avoidable mistake large programmes need to protect against.\u003C/span>\u003C/p>\n\u003Ch3>\u003Cb>Evidence matters more than novelty\u003C/b>\u003C/h3>\n\u003Cp>\u003Cspan style=\"font-weight: 200;\">For rollouts to succeed, technology selection needs to be built around evidence. In practice, that means asking:\u003C/span>\u003C/p>\n\u003Cul>\n\u003Cli style=\"font-weight: 200;\" aria-level=\"1\">\u003Cspan style=\"font-weight: 200;\">Has the solution been deployed at a meaningful scale?\u003C/span>\u003C/li>\n\u003Cli style=\"font-weight: 200;\" aria-level=\"1\">\u003Cspan style=\"font-weight: 200;\">Has it been used in environments similar to the target geography?\u003C/span>\u003C/li>\n\u003Cli style=\"font-weight: 200;\" aria-level=\"1\">\u003Cspan style=\"font-weight: 200;\">Is the technology proven, or is it still too close to the bleeding edge?\u003C/span>\u003C/li>\n\u003Cli style=\"font-weight: 200;\" aria-level=\"1\">\u003Cspan style=\"font-weight: 200;\">Does it create resilience, or lock the programme into one supplier approach?\u003C/span>\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cspan style=\"font-weight: 200;\">The fact is, there is also no single solution that suits every water company. Different environments create different technical demands, and some programmes may require a combination of approaches rather than one uniform answer. The goal is not to buy the most interesting technology. It is to buy the most suitable one.\u003C/span>\u003C/p>\n\u003Cp>\u003Cb>Read more: \u003C/b>\u003Ca href=\"https://horizonwaterinfrastructure.co.uk/insights/for-smart-metering-to-succeed-water-companies-should-look-beyond-amp8/\">\u003Cspan style=\"font-weight: 200;\">For smart metering to succeed, water companies need to look beyond AMP8 – Tanya Dady\u003C/span>\u003C/a>\u003C/p>\n\u003Ch2>\u003Cb>Rollout pace depends on aligning stakeholders, systems and ways of working early\u003C/b>\u003C/h2>\n\u003Cp>\u003Cspan style=\"font-weight: 200;\">Technology is only one part of the challenge. Large-scale rollout is also a people, process and systems integration exercise.\u003C/span>\u003C/p>\n\u003Cp>\u003Cspan style=\"font-weight: 200;\">What often happens is that a water company runs procurement through a relatively focused internal team, sometimes supported by external advisers. The programme is defined, contracted and mobilised at pace. Then, once delivery becomes real, wider operational stakeholders start engaging more directly.\u003C/span>\u003C/p>\n\u003Cp>\u003Cspan style=\"font-weight: 200;\">At that point, network teams, billing teams, customer teams and operational leaders may begin raising additional requirements or challenging assumptions that were not fully surfaced earlier. None of that is unreasonable. In fact, it is often exactly the right input. The problem is timing.\u003C/span>\u003C/p>\n\u003Cp>\u003Cspan style=\"font-weight: 200;\">If those stakeholders are brought in too late, rollout can quickly lose momentum. Decisions may need to be revisited. Processes may need to change. Governance can become more complex. A programme that looked stable on paper can start to drift before it has built real pace.\u003C/span>\u003C/p>\n\u003Cp>\u003Cspan style=\"font-weight: 200;\">That is why early stakeholder engagement is so important. The strongest programmes identify who carries influence, where integration points sit across the organisation, and what support is needed on both sides before delivery ramps up.\u003C/span>\u003C/p>\n\u003Ch3>\u003Cb>Structured mobilisation protects momentum\u003C/b>\u003C/h3>\n\u003Cp>\u003Cspan style=\"font-weight: 200;\">At Horizon Water Infrastructure, structured mobilisation is critical to \u003C/span>\u003Ca href=\"https://horizonwaterinfrastructure.co.uk/our-finance/#how-we-work\">\u003Cspan style=\"font-weight: 200;\">how we work\u003C/span>\u003C/a>\u003Cspan style=\"font-weight: 200;\">. Effective delivery demands:\u003C/span>\u003C/p>\n\u003Cul>\n\u003Cli style=\"font-weight: 200;\" aria-level=\"1\">\u003Cspan style=\"font-weight: 200;\">The right subject matter experts on both sides\u003C/span>\u003C/li>\n\u003Cli style=\"font-weight: 200;\" aria-level=\"1\">\u003Cspan style=\"font-weight: 200;\">Clear governance and escalation routes\u003C/span>\u003C/li>\n\u003Cli style=\"font-weight: 200;\" aria-level=\"1\">\u003Cspan style=\"font-weight: 200;\">Defined integration points across systems and teams\u003C/span>\u003C/li>\n\u003Cli style=\"font-weight: 200;\" aria-level=\"1\">\u003Cspan style=\"font-weight: 200;\">A mobilisation methodology that can be adapted to each customer’s environment\u003C/span>\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cspan style=\"font-weight: 200;\">The point of outsourcing is not to remove complexity. It is to place delivery risk with a partner better equipped to manage it. That only works, however, when the operating model, governance and relationships are set up properly from the start – which is exactly how \u003C/span>\u003Ca href=\"https://horizonwaterinfrastructure.co.uk/insights/do-it-once-do-it-right-a-smarter-approach-to-water-metering/\">\u003Cspan style=\"font-weight: 200;\">our “do it once, do it right” approach\u003C/span>\u003C/a>\u003Cspan style=\"font-weight: 200;\"> works.\u003C/span>\u003C/p>\n\u003Ch2>\u003Cb>Delivery at scale only works when performance, change and improvement are built in from day one\u003C/b>\u003C/h2>\n\u003Cp>\u003Cspan style=\"font-weight: 200;\">Another lesson from large-scale rollout is that pace is not created simply by asking installation teams to do more.\u003C/span>\u003C/p>\n\u003Cp>\u003Cspan style=\"font-weight: 200;\">Real pace comes from momentum. Momentum comes from confidence. And confidence comes from knowing, every day, whether performance is holding up as the programme scales.\u003C/span>\u003C/p>\n\u003Cp>\u003Cspan style=\"font-weight: 200;\">That means delivery needs proving points. Water companies and delivery partners need to agree what “good” actually looks like, how it will be measured, and what evidence will show that the programme is ready to move into the next gear.\u003C/span>\u003C/p>\n\u003Cp>\u003Cspan style=\"font-weight: 200;\">At programme level, that requires close monitoring of issues such as:\u003C/span>\u003C/p>\n\u003Cul>\n\u003Cli style=\"font-weight: 200;\" aria-level=\"1\">\u003Cspan style=\"font-weight: 200;\">Installs attempted\u003C/span>\u003C/li>\n\u003Cli style=\"font-weight: 200;\" aria-level=\"1\">\u003Cspan style=\"font-weight: 200;\">Installs completed\u003C/span>\u003C/li>\n\u003Cli style=\"font-weight: 200;\" aria-level=\"1\">\u003Cspan style=\"font-weight: 200;\">Failed installs and the reasons behind them\u003C/span>\u003C/li>\n\u003Cli style=\"font-weight: 200;\" aria-level=\"1\">\u003Cspan style=\"font-weight: 200;\">Connectivity and network readiness\u003C/span>\u003C/li>\n\u003Cli style=\"font-weight: 200;\" aria-level=\"1\">\u003Cspan style=\"font-weight: 200;\">Patterns in field conditions that may affect performance\u003C/span>\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cspan style=\"font-weight: 200;\">The detail matters. If a meter cannot be installed because a boundary box is too shallow, for example, that needs to be captured accurately and consistently. Only then can teams analyse failure trends properly, identify what sits within their control, and work with the customer to remove wider constraints.\u003C/span>\u003C/p>\n\u003Cp>\u003Cspan style=\"font-weight: 200;\">This is where daily and weekly feedback loops become so important. They allow programmes to improve continuously rather than waiting for problems to accumulate. Just as importantly, performance monitoring needs to stay ahead of rollout, because a programme can appear to be moving quickly while actually storing up later problems.\u003C/span>\u003C/p>\n\u003Ch3>\u003Cb>Change needs a delivery mechanism\u003C/b>\u003C/h3>\n\u003Cp>\u003Cspan style=\"font-weight: 200;\">Large infrastructure programmes always evolve once they move from procurement into live delivery. The challenge is not whether change will happen. It is whether the programme is structurally ready to absorb it.\u003C/span>\u003C/p>\n\u003Cp>\u003Cspan style=\"font-weight: 200;\">That means putting mechanisms in place early to capture new requirements, assess impact, agree decisions, manage commercial consequences and keep delivery moving. Without that, relatively reasonable changes can destabilise the whole programme.\u003C/span>\u003C/p>\n\u003Cp>\u003Cspan style=\"font-weight: 200;\">One practical example from \u003C/span>\u003Ca href=\"https://horizonwaterinfrastructure.co.uk/insights/contract-award-notice-southern-water-appoints-horizon-water-infrastructure-for-water-meter-upgrade-rollout/\">\u003Cspan style=\"font-weight: 200;\">our work on Southern Water’s smart meter upgrade programme\u003C/span>\u003C/a>\u003Cspan style=\"font-weight: 200;\"> illustrates the point. An early approach to meter replacement could have followed a relatively low-profile model, where teams simply arrived on the day and completed the replacement. Southern Water decided instead that customers should be engaged in advance through letters or emails, reflecting the importance of customer communication within the wider programme.\u003C/span>\u003C/p>\n\u003Cp>\u003Cspan style=\"font-weight: 200;\">That change mattered operationally. It required communications processes, artwork approval, print and distribution capability, and system controls to make sure each step happened in the right order. Because the change was addressed quickly and built into the programme properly, it was accommodated without delaying rollout.\u003C/span>\u003C/p>\n\u003Cp>\u003Cspan style=\"font-weight: 200;\">That is the difference between a programme that treats change as disruption and one that treats it as a normal condition of delivery.\u003C/span>\u003C/p>\n\u003Cp>\u003Cb>Read more:\u003C/b> \u003Ca href=\"https://horizonwaterinfrastructure.co.uk/insights/why-water-companies-need-integrated-advisory-delivery-and-funding/\">\u003Cspan style=\"font-weight: 200;\">Water Infrastructure: Why water companies need integrated advisory, delivery and funding\u003C/span>\u003C/a>\u003C/p>\n\u003Ch2>\u003Cb>Strong partner ecosystems turn programme complexity into delivery momentum\u003C/b>\u003C/h2>\n\u003Cp>\u003Cspan style=\"font-weight: 200;\">Large-scale smart water metering is rarely delivered by one organisation acting alone.\u003C/span>\u003C/p>\n\u003Cp>\u003Cspan style=\"font-weight: 200;\">Even where a prime contractor leads the programme, delivery still depends on a wider ecosystem of partners, specialists and platforms. That makes partner alignment a major delivery issue in its own right.\u003C/span>\u003C/p>\n\u003Cp>\u003Cspan style=\"font-weight: 200;\">The strongest programmes build resilience by selecting partners with real expertise in their own domain, then creating enough transparency, trust and communication to surface issues early and solve them quickly.\u003C/span>\u003C/p>\n\u003Cp>\u003Cspan style=\"font-weight: 200;\">That matters because the right partner ecosystem does more than provide capacity. It broadens capability. When delivery partners are aligned to outcomes, open about problems and able to contribute real subject matter expertise, programmes become stronger. Teams can draw on a much wider pool of knowledge, solve problems faster and optimise continuously as the rollout matures.\u003C/span>\u003C/p>\n\u003Cp>\u003Cspan style=\"font-weight: 200;\">That is especially important in smart water programmes, where technical, operational and customer requirements intersect all the time.\u003C/span>\u003C/p>\n\u003Ch3>\u003Cb>Talk to Horizon Water Infrastructure about your smart water meter rollout\u003C/b>\u003C/h3>\n\u003Cp>\u003Cspan style=\"font-weight: 200;\">Ultimately, large-scale smart water metering is not a repetition exercise. It is a programme that combines technology selection, systems integration, stakeholder readiness, operational governance, continuous improvement and structured change. When that complexity is underestimated, rollout loses pace. When it is designed from day one, programmes become far more stable, scalable and resilient.\u003C/span>\u003C/p>\n\u003Cp>\u003Cspan style=\"font-weight: 200;\">For water companies in AMP8, that distinction matters. The challenge is not just to mobilise quickly. It is to build a delivery model that can sustain performance as complexity increases.\u003C/span>\u003C/p>\n\u003Cp>\u003Cspan style=\"font-weight: 200;\">At Horizon Water Infrastructure, that is what we focus on: proven technology choices, structured mobilisation, strong governance, real-time performance management and delivery ecosystems designed to keep moving.\u003C/span>\u003C/p>\n\u003Cp>\u003Ca href=\"https://horizonwaterinfrastructure.co.uk/contact/\">\u003Cspan style=\"font-weight: 200;\">If you would like to discuss how to strengthen delivery certainty in your smart metering programme, we would welcome a conversation.\u003C/span>\u003C/a>\u003C/p>\n","left",{"acf_fc_layout":359,"style":360},"spacer","small",{"acf_fc_layout":359,"style":335},{"acf_fc_layout":363,"buttons":364,"alignment":357,"colour":369},"buttons",[365],{"button":366},{"title":108,"url":367,"target":368},"https://horizonwaterinfrastructure.co.uk/contact/","_blank","blue",{"background":371,"animation":372,"no_padding":166,"layouts":373,"background_video":309},"deepBlue","wave3",[374],{"acf_fc_layout":375,"select_team_members":301,"team_members":376},"team_cards",[377],286,{"media":379},{"image":309,"video":309},[381,382,383,384],1130,250,986,916,"\u003C!-- This site is optimized with the Yoast SEO plugin v23.9 - https://yoast.com/wordpress/plugins/seo/ -->\n\u003Ctitle>Why smart water meter rollouts lose momentum at scale – and how to prevent it - Horizon Water Infrastructure\u003C/title>\n\u003Cmeta name=\"description\" content=\"Richard Channell explains why smart water meter rollouts slow down at scale, and how water 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912w, https://wp.horizonwaterinfrastructure.co.uk/app/uploads/2024/09/Richard-Channell-914x917.jpg 914w, https://wp.horizonwaterinfrastructure.co.uk/app/uploads/2024/09/Richard-Channell-1828x1834.jpg 1828w, https://wp.horizonwaterinfrastructure.co.uk/app/uploads/2024/09/Richard-Channell-45x45.jpg 45w, https://wp.horizonwaterinfrastructure.co.uk/app/uploads/2024/09/Richard-Channell-90x90.jpg 90w, https://wp.horizonwaterinfrastructure.co.uk/app/uploads/2024/09/Richard-Channell-40x40.jpg 40w, https://wp.horizonwaterinfrastructure.co.uk/app/uploads/2024/09/Richard-Channell-80x80.jpg 80w, https://wp.horizonwaterinfrastructure.co.uk/app/uploads/2024/09/Richard-Channell-159x160.jpg 159w, https://wp.horizonwaterinfrastructure.co.uk/app/uploads/2024/09/Richard-Channell-150x150.jpg 150w, https://wp.horizonwaterinfrastructure.co.uk/app/uploads/2024/09/Richard-Channell-300x300.jpg 300w, https://wp.horizonwaterinfrastructure.co.uk/app/uploads/2024/09/Richard-Channell-1021x1024.jpg 1021w, 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1920w",{"self":637,"collection":642,"about":645,"wp:featuredmedia":648,"wp:attachment":651,"curies":654},[638],{"href":639,"targetHints":640},"https://wp.horizonwaterinfrastructure.co.uk/wp-json/wp/v2/team-member/286",{"allow":641},[518],[643],{"href":644},"https://wp.horizonwaterinfrastructure.co.uk/wp-json/wp/v2/team-member",[646],{"href":647},"https://wp.horizonwaterinfrastructure.co.uk/wp-json/wp/v2/types/team-member",[649],{"embeddable":301,"href":650},"https://wp.horizonwaterinfrastructure.co.uk/wp-json/wp/v2/media/494",[652],{"href":653},"https://wp.horizonwaterinfrastructure.co.uk/wp-json/wp/v2/media?parent=286",[655],{"name":561,"href":562,"templated":301},[657,819,1060,1255,1393,1541],{"id":381,"date":658,"date_gmt":658,"guid":659,"modified":658,"modified_gmt":658,"slug":661,"status":325,"type":326,"link":662,"title":663,"content":665,"excerpt":666,"author":667,"featured_media":473,"comment_status":334,"ping_status":334,"sticky":166,"template":13,"format":335,"meta":668,"categories":669,"tags":670,"class_list":671,"acf":673,"yoast_head":688,"yoast_head_json":689,"featured_image_rendered":730,"primary_category":777,"_links":778},"2026-02-24T16:08:18",{"rendered":660},"https://wp.horizonwaterinfrastructure.co.uk/?p=1130","why-water-companies-need-integrated-advisory-delivery-and-funding","https://wp.horizonwaterinfrastructure.co.uk/insights/why-water-companies-need-integrated-advisory-delivery-and-funding/",{"rendered":664},"Water infrastructure: Why water companies need integrated advisory, delivery and funding",{"rendered":13,"protected":166},{"rendered":13,"protected":166},7,{"_acf_changed":166,"footnotes":13},[338],[],[672,326,342,343,344,345,346,347],"post-1130",{"sections":674,"featured_video":13,"override_hero_media":166,"hero_media":684,"related_posts":686},[675],{"background":351,"animation":352,"no_padding":166,"layouts":676,"background_video":309},[677,679,680],{"acf_fc_layout":355,"content":678,"reduced_container":166,"alignment":357},"\u003Ch2>\u003Cspan style=\"font-weight: 400;\">UK water companies are under structural pressure\u003C/span>\u003C/h2>\n\u003Cp>\u003Cspan style=\"font-weight: 300;\">It’s no secret that \u003C/span>\u003Ca href=\"https://horizonwaterinfrastructure.co.uk/situation/\" target=\"_blank\" rel=\"noopener\">\u003Cspan style=\"font-weight: 300;\">UK water companies are under pressure.\u003C/span>\u003C/a>\u003Cspan style=\"font-weight: 300;\"> They are required to deliver complex infrastructure programmes\u003C/span>\u003Cspan style=\"font-weight: 300;\"> – particularly large-scale smart water meter rollouts and data-led network upgrades – \u003C/span>\u003Cspan style=\"font-weight: 300;\">within fixed pricing settlements, constrained borrowing capacity and rising regulatory scrutiny. Decisions taken today must hold up across an entire AMP8 cycle, with limited tolerance for delivery slippage, capital spikes or performance shortfalls.\u003C/span>\u003C/p>\n\u003Cp>\u003Cspan style=\"font-weight: 300;\">At the same time, investment expectations are increasing. Leakage reduction, demand management, environmental compliance, network resilience and data visibility are no longer discretionary improvements. They are regulatory commitments, public expectations and political realities. \u003C/span>\u003C/p>\n\u003Cp>\u003Cspan style=\"font-weight: 300;\">These are not short-term headwinds. They are structural constraints. The question for water companies is no longer simply what to deliver – it is how to deliver more regulated outcomes within fixed capital envelopes, without increasing risk.\u003C/span>\u003C/p>\n\u003Cp>\u003Ca href=\"https://horizonwaterinfrastructure.co.uk/solution/\" target=\"_blank\" rel=\"noopener\">\u003Cspan style=\"font-weight: 300;\">Horizon Water Infrastructure was established to meet this challenge\u003C/span>\u003C/a>\u003Cspan style=\"font-weight: 300;\">. We combine advisory capability, operational delivery and capital-optimised deployment structures within a single integrated model, \u003C/span>\u003Cspan style=\"font-weight: 300;\">with smart metering and Metering-as-a-Service forming the core of our delivery capability. \u003C/span>\u003Cspan style=\"font-weight: 300;\">This article explains why integration is becoming essential, and how it supports capital productivity, delivery certainty and long-term regulatory alignment.\u003C/span>\u003C/p>\n\u003Cp>\u003Cb>Read more:\u003C/b> \u003Ca href=\"https://horizonwaterinfrastructure.co.uk/insights/unlocking-value-for-our-customers-one-of-utility-weeks-most-read-reports-in-2025/\" target=\"_blank\" rel=\"noopener\">\u003Cspan style=\"font-weight: 300;\">Unlocking value for our customers: One of Utility Week’s most read reports in 2025\u003C/span>\u003C/a>\u003C/p>\n\u003Ch2>\u003Cspan style=\"font-weight: 400;\">UK water companies face fixed capital envelopes and rising outcome obligations\u003C/span>\u003C/h2>\n\u003Cp>\u003Cspan style=\"font-weight: 300;\">Water companies operate within a uniquely restrictive commercial framework. Unlike most sectors, they cannot increase prices to absorb cost inflation or flex borrowing freely to accelerate delivery.\u003C/span>\u003C/p>\n\u003Cp>\u003Cspan style=\"font-weight: 300;\">In practice, investment decisions must reconcile three immovable constraints:\u003C/span>\u003C/p>\n\u003Cul>\n\u003Cli>\u003Cb>Regulated pricing \u003C/b>\u003Cspan style=\"font-weight: 300;\">that fixes revenue over AMP cycles\u003C/span>\u003C/li>\n\u003Cli>\u003Cb>Borrowing and gearing thresholds\u003C/b>\u003Cspan style=\"font-weight: 300;\"> that limit balance-sheet headroom\u003C/span>\u003C/li>\n\u003Cli>\u003Cb>Regulatory and environmental obligations\u003C/b>\u003Cspan style=\"font-weight: 300;\"> that require continued investment regardless of timing pressures\u003C/span>\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cspan style=\"font-weight: 300;\">At the same time, expectations around performance have intensified. ODIs, environmental targets and customer outcomes now sit at the centre of corporate accountability. \u003C/span>\u003C/p>\n\u003Cp>\u003Cspan style=\"font-weight: 300;\">This creates a structural tension. Water companies are not short of capital in principle – they are short of headroom, certainty and delivery velocity.\u003C/span>\u003C/p>\n\u003Cp>\u003Cspan style=\"font-weight: 300;\">Traditional asset-led procurement models, where advisory, delivery and funding are separated, can unintentionally increase friction.\u003C/span>\u003Cspan style=\"font-weight: 300;\"> This is particularly visible in smart water meter programmes, where procurement, installation, data integration and capital treatment are often handled in silos. \u003C/span>\u003Cspan style=\"font-weight: 300;\">Capital phasing can constrain operational deployment. Delivery decisions can create unintended balance-sheet pressure. Financial treatment may be considered only after mobilisation has begun.\u003C/span>\u003C/p>\n\u003Cp>\u003Cspan style=\"font-weight: 300;\">The result is often complexity, delay and avoidable risk.\u003C/span>\u003C/p>\n\u003Ch2>\u003Cspan style=\"font-weight: 400;\">Modern water infrastructure programmes require aligned operational, financial and strategic decisions\u003C/span>\u003C/h2>\n\u003Cp>\u003Cspan style=\"font-weight: 300;\">Smart metering has highlighted this challenge clearly, but the issue extends well beyond meters.\u003C/span>\u003C/p>\n\u003Cp>\u003Cspan style=\"font-weight: 300;\">Across smart networks, sensors, monitoring platforms and wider data-led infrastructure, programmes now sit at the intersection of:\u003C/span>\u003C/p>\n\u003Cul>\n\u003Cli style=\"font-weight: 300;\" aria-level=\"1\">\u003Cspan style=\"font-weight: 300;\">Operational performance\u003C/span>\u003C/li>\n\u003Cli style=\"font-weight: 300;\" aria-level=\"1\">\u003Cspan style=\"font-weight: 300;\">Capital allocation and gearing management\u003C/span>\u003C/li>\n\u003Cli style=\"font-weight: 300;\" aria-level=\"1\">\u003Cspan style=\"font-weight: 300;\">Regulatory commitments and ODI exposure\u003C/span>\u003C/li>\n\u003Cli style=\"font-weight: 300;\" aria-level=\"1\">\u003Ca href=\"https://horizonwaterinfrastructure.co.uk/solution/#technology\" target=\"_blank\" rel=\"noopener\">\u003Cspan style=\"font-weight: 300;\">Long-term technology evolution\u003C/span>\u003C/a>\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cspan style=\"font-weight: 300;\">Within most utilities, these responsibilities sit across different leadership teams:\u003C/span>\u003C/p>\n\u003Cul>\n\u003Cli style=\"font-weight: 300;\" aria-level=\"1\">\u003Cspan style=\"font-weight: 300;\">Operations focus on asset performance and service levels\u003C/span>\u003C/li>\n\u003Cli style=\"font-weight: 300;\" aria-level=\"1\">\u003Cspan style=\"font-weight: 300;\">Finance manages capital envelopes, gearing and regulatory treatment\u003C/span>\u003C/li>\n\u003Cli style=\"font-weight: 300;\" aria-level=\"1\">\u003Cspan style=\"font-weight: 300;\">Executive teams oversee long-term resilience and AMP commitments\u003C/span>\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cspan style=\"font-weight: 300;\">When these perspectives are addressed sequentially rather than collectively, friction emerges. Advisory recommendations may be technically sound but difficult to fund within AMP phasing. Delivery models may optimise installation speed but create capital concentration risk. Funding structures may be considered too late to meaningfully support acceleration.\u003C/span>\u003C/p>\n\u003Cp>\u003Cspan style=\"font-weight: 300;\">In smart water meter programmes in particular, this can slow rollout, delay data benefits and compress value into later AMP years. \u003C/span>\u003Cspan style=\"font-weight: 300;\">Integrated thinking from the outset reduces this friction.\u003C/span>\u003C/p>\n\u003Cp>\u003Cb>Read more:\u003C/b> \u003Ca href=\"https://horizonwaterinfrastructure.co.uk/insights/do-it-once-do-it-right-a-smarter-approach-to-water-metering/\" target=\"_blank\" rel=\"noopener\">\u003Cspan style=\"font-weight: 300;\">Do it once, do it right: A smarter approach to water metering\u003C/span>\u003C/a>\u003C/p>\n\u003Ch2>\u003Cspan style=\"font-weight: 400;\">Horizon Water Infrastructure – capital-efficient delivery, not capital replacement\u003C/span>\u003C/h2>\n\u003Cp>\u003Cspan style=\"font-weight: 300;\">Horizon Water Infrastructure was created specifically to remove these structural barriers,\u003C/span>\u003Cspan style=\"font-weight: 300;\"> primarily through large-scale smart water meter and Metering-as-a-Service programmes, and increasingly across adjacent water infrastructure categories.\u003C/span>\u003C/p>\n\u003Cp>\u003Cspan style=\"font-weight: 300;\">We do not position ourselves as an alternative finance provider or a substitute for RCV growth. Water companies are culturally and commercially anchored to the Regulatory Capital Value model, and rightly so.\u003C/span>\u003C/p>\n\u003Cp>\u003Cspan style=\"font-weight: 300;\">Instead, we focus on enabling utilities to:\u003C/span>\u003C/p>\n\u003Cul>\n\u003Cli style=\"font-weight: 300;\" aria-level=\"1\">\u003Cspan style=\"font-weight: 300;\">Deliver more regulatory outcomes within fixed capital envelopes\u003C/span>\u003C/li>\n\u003Cli style=\"font-weight: 300;\" aria-level=\"1\">\u003Cspan style=\"font-weight: 300;\">Smooth capital profiles across AMP cycles\u003C/span>\u003C/li>\n\u003Cli style=\"font-weight: 300;\" aria-level=\"1\">\u003Cspan style=\"font-weight: 300;\">Accelerate deployment without creating balance-sheet spikes\u003C/span>\u003C/li>\n\u003Cli style=\"font-weight: 300;\" aria-level=\"1\">\u003Cspan style=\"font-weight: 300;\">Align delivery risk, performance and capital productivity\u003C/span>\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cspan style=\"font-weight: 300;\">Our model brings together three tightly connected capabilities:\u003C/span>\u003C/p>\n\u003Ch3>1. Vendor-agnostic advisory\u003C/h3>\n\u003Cp>\u003Cspan style=\"font-weight: 300;\">Independent strategic and issue-based support, helping utilities define outcome-driven infrastructure strategies.\u003C/span>\u003C/p>\n\u003Ch3>2. De-risked operational delivery\u003C/h3>\n\u003Cp>\u003Cspan style=\"font-weight: 300;\">A prime-contractor model that mobilises best-in-class technology and supply-chain partners, reducing interfaces and governance complexity.\u003C/span>\u003C/p>\n\u003Ch3>3. Capital-optimised deployment structures\u003C/h3>\n\u003Cp>\u003Cspan style=\"font-weight: 300;\">Structured models, including infrastructure delivered as a service where appropriate, that enable accelerated rollout while maintaining regulatory alignment and balance-sheet efficiency.\u003C/span>\u003C/p>\n\u003Cp>\u003Cspan style=\"font-weight: 300;\">Funding in this context is not the headline. It is the enabler. The objective is not to replace capex – it is to remove capital timing friction that slows delivery of regulated outcomes.\u003C/span>\u003C/p>\n\u003Cp>\u003Cb>Read more:\u003C/b> \u003Ca href=\"https://horizonwaterinfrastructure.co.uk/insights/transforming-water-management-smart-metering-fwa/\" target=\"_blank\" rel=\"noopener\">\u003Cspan style=\"font-weight: 300;\">Transforming water management with smart metering: Challenges and opportunities\u003C/span>\u003C/a>\u003C/p>\n\u003Ch2>\u003Cspan style=\"font-weight: 400;\">Integrating delivery and capital structure increases velocity and reduces execution risk\u003C/span>\u003C/h2>\n\u003Cp>\u003Cspan style=\"font-weight: 300;\">When capital structure and delivery are considered together, several advantages emerge:\u003C/span>\u003C/p>\n\u003Cul>\n\u003Cli style=\"font-weight: 300;\" aria-level=\"1\">\u003Cspan style=\"font-weight: 300;\">Capital profiles can be smoothed across AMP cycles\u003C/span>\u003C/li>\n\u003Cli style=\"font-weight: 300;\" aria-level=\"1\">\u003Cspan style=\"font-weight: 300;\">Peak delivery periods can be managed without breaching gearing comfort\u003C/span>\u003C/li>\n\u003Cli style=\"font-weight: 300;\" aria-level=\"1\">\u003Cspan style=\"font-weight: 300;\">Programme mobilisation can align with operational need rather than capital gates\u003C/span>\u003C/li>\n\u003Cli style=\"font-weight: 300;\" aria-level=\"1\">\u003Cspan style=\"font-weight: 300;\">Performance accountability can sit within a single integrated structure\u003C/span>\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cspan style=\"font-weight: 300;\">This is particularly relevant for AMP8, where:\u003C/span>\u003C/p>\n\u003Cul>\n\u003Cli style=\"font-weight: 300;\" aria-level=\"1\">\u003Cspan style=\"font-weight: 300;\">Environmental commitments are higher\u003C/span>\u003C/li>\n\u003Cli style=\"font-weight: 300;\" aria-level=\"1\">\u003Cspan style=\"font-weight: 300;\">Public and political scrutiny is sharper\u003C/span>\u003C/li>\n\u003Cli style=\"font-weight: 300;\" aria-level=\"1\">\u003Cspan style=\"font-weight: 300;\">ODI exposure is more material\u003C/span>\u003C/li>\n\u003Cli style=\"font-weight: 300;\" aria-level=\"1\">\u003Cspan style=\"font-weight: 300;\">Supply-chain capacity is stretched\u003C/span>\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cspan style=\"font-weight: 300;\">Boards are not primarily concerned about access to funding. They are concerned about certainty, regulatory compliance and avoiding under-delivery.\u003C/span>\u003C/p>\n\u003Cp>\u003Cspan style=\"font-weight: 300;\">By aligning advisory insight, structured capital deployment and operational execution within one model, HWI reduces fragmentation and improves outcome assurance. \u003C/span>\u003C/p>\n\u003Cp>\u003Cspan style=\"font-weight: 300;\">Water companies retain control of performance, data and regulatory engagement. What changes is the friction between capital allocation and infrastructure delivery.\u003C/span>\u003C/p>\n\u003Ch2>\u003Cspan style=\"font-weight: 400;\">Beyond metering – applying integrated models across water infrastructure\u003C/span>\u003C/h2>\n\u003Cp>\u003Cspan style=\"font-weight: 300;\">Smart metering is one visible example of where this integrated approach adds value, and HWI is already delivering at scale, \u003C/span>\u003Ca href=\"https://horizonwaterinfrastructure.co.uk/insights/contract-award-notice-southern-water-appoints-horizon-water-infrastructure-for-water-meter-upgrade-rollout/\" target=\"_blank\" rel=\"noopener\">\u003Cspan style=\"font-weight: 300;\">including our meter upgrade programme with Southern Water\u003C/span>\u003C/a>\u003Cspan style=\"font-weight: 300;\">.\u003C/span>\u003C/p>\n\u003Cp>\u003Cspan style=\"font-weight: 300;\">But the underlying model is broader.\u003C/span>\u003C/p>\n\u003Cp>\u003Cspan style=\"font-weight: 300;\">Any infrastructure category can benefit from integrated advisory, delivery and capital optimisation where it involves:\u003C/span>\u003C/p>\n\u003Cul>\n\u003Cli style=\"font-weight: 300;\" aria-level=\"1\">\u003Cspan style=\"font-weight: 300;\">Rapid technology evolution\u003C/span>\u003C/li>\n\u003Cli style=\"font-weight: 300;\" aria-level=\"1\">\u003Cspan style=\"font-weight: 300;\">Data-led performance management\u003C/span>\u003C/li>\n\u003Cli style=\"font-weight: 300;\" aria-level=\"1\">\u003Cspan style=\"font-weight: 300;\">AMP-bound capital constraints\u003C/span>\u003C/li>\n\u003Cli style=\"font-weight: 300;\" aria-level=\"1\">\u003Cspan style=\"font-weight: 300;\">ODI-linked risk exposure\u003C/span>\u003C/li>\n\u003Cli style=\"font-weight: 300;\" aria-level=\"1\">\u003Cspan style=\"font-weight: 300;\">Complex multi-party supply chains\u003C/span>\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cspan style=\"font-weight: 300;\">As regulatory expectations continue to evolve, the ability to deploy infrastructure quickly, efficiently and with aligned risk structures will become increasingly important.\u003C/span>\u003C/p>\n\u003Cp>\u003Cspan style=\"font-weight: 300;\">The future of water infrastructure delivery is not defined by individual assets. It is defined by capital productivity, outcome acceleration and delivery certainty.\u003C/span>\u003C/p>\n\u003Ch2>\u003Cspan style=\"font-weight: 400;\">Delivering more within fixed constraints\u003C/span>\u003C/h2>\n\u003Cp>\u003Cspan style=\"font-weight: 300;\">Water companies are being asked to deliver more environmentally, operationally and reputationally within fixed pricing and constrained capital headroom.\u003C/span>\u003C/p>\n\u003Cp>\u003Cspan style=\"font-weight: 300;\">The solution is not financial engineering. It is integration.\u003C/span>\u003C/p>\n\u003Cul>\n\u003Cli style=\"font-weight: 300;\" aria-level=\"1\">\u003Cspan style=\"font-weight: 300;\">Integration of strategy and delivery.\u003C/span>\u003C/li>\n\u003Cli style=\"font-weight: 300;\" aria-level=\"1\">\u003Cspan style=\"font-weight: 300;\">Integration of capital structure and mobilisation.\u003C/span>\u003C/li>\n\u003Cli style=\"font-weight: 300;\" aria-level=\"1\">\u003Cspan style=\"font-weight: 300;\">Integration of performance accountability and \u003C/span>\u003Ca href=\"https://horizonwaterinfrastructure.co.uk/our-finance/\" target=\"_blank\" rel=\"noopener\">\u003Cspan style=\"font-weight: 300;\">funding alignment.\u003C/span>\u003C/a>\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cspan style=\"font-weight: 300;\">Horizon Water Infrastructure exists to enable utilities to deliver regulated outcomes faster, with greater certainty and improved capital efficiency \u003C/span>\u003Cspan style=\"font-weight: 300;\">– focusing on smart water meter and MaaS programmes, and extending across wider water infrastructure.\u003C/span>\u003C/p>\n\u003Cp>\u003Cspan style=\"font-weight: 300;\">If you would like to explore how integrated delivery structures can support your AMP8 programme, we would welcome a conversation.\u003C/span>\u003C/p>\n\u003Cp>\u003Cstrong>Let’s talk about how our funded delivery and financial solutions can support your infrastructure programme.\u003C/strong>\u003C/p>\n",{"acf_fc_layout":359,"style":360},{"acf_fc_layout":363,"buttons":681,"alignment":357,"colour":369},[682],{"button":683},{"title":108,"url":367,"target":368},{"media":685},{"image":309,"video":309},[687,383,384],1105,"\u003C!-- This site is optimized with the Yoast SEO plugin v23.9 - https://yoast.com/wordpress/plugins/seo/ -->\n\u003Ctitle>Water infrastructure: Why water companies need integrated advisory, delivery and funding - Horizon Water Infrastructure\u003C/title>\n\u003Cmeta name=\"description\" content=\"UK water companies face funding and delivery constraints. This article explains how integrated advisory, delivery and funded models support smart water programmes.\" />\n\u003Cmeta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" />\n\u003Clink rel=\"canonical\" href=\"https://wp.horizonwaterinfrastructure.co.uk/insights/why-water-companies-need-integrated-advisory-delivery-and-funding/\" />\n\u003Cmeta property=\"og:locale\" content=\"en_GB\" />\n\u003Cmeta property=\"og:type\" content=\"article\" />\n\u003Cmeta property=\"og:title\" content=\"Water infrastructure: Why water companies need integrated advisory, delivery and funding - Horizon Water Infrastructure\" />\n\u003Cmeta property=\"og:description\" content=\"UK water companies face funding and delivery constraints. 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it once, do it right: A smarter approach to water metering",{"rendered":13,"protected":166},{"rendered":13,"protected":166},4,994,{"_acf_changed":166,"footnotes":13},[338],[],[836,326,342,343,344,345,346,347],"post-986",{"sections":838,"featured_video":13,"override_hero_media":166,"hero_media":945,"related_posts":13},[839,844],{"background":840,"animation":352,"no_padding":166,"layouts":841,"background_video":309},"blue-300",[842],{"acf_fc_layout":355,"content":843,"reduced_container":166,"alignment":357},"\u003Ch3>\u003Cstrong>The water industry cannot afford half-measures when it comes to smart metering. With growing regulatory pressures, rising costs, and the urgent need for sustainability, water companies must take a strategic, long-term approach—one that ensures efficiency, resilience, and cost-effectiveness from the outset. Doing it once and doing it right is no longer just a best practice; it is a necessity. \u003C/strong>\u003C/h3>\n\u003Ch3>\u003Cstrong>At Horizon Water Infrastructure, we do not believe in one-size-fits-all solutions. We take a bespoke, end-to-end approach, designing tailored smart metering programmes that work for you and your customers. Through Metering-as-a-Service (MaaS), we lead, design, deliver, and fund best-in-class smart meter programmes—ensuring that water companies get smart metering right the first time, and for the long term. \u003C/strong>\u003C/h3>\n\u003Ch2 aria-level=\"3\">\u003Cb>\u003Cspan data-contrast=\"none\">Why water companies cannot afford to get it wrong\u003C/span>\u003C/b>\u003Cspan data-ccp-props=\"{"134245418":false,"134245529":false,"335559738":280,"335559739":80}\"> \u003C/span>\u003C/h2>\n\u003Cp>\u003Cspan data-contrast=\"auto\">Learnings from the energy sector and early adopters in the water show that smart metering programmes can deliver significant operational, financial, and customer benefits—but only when implemented correctly. Where rollouts have fallen short, it has often been due to fragmented deployment, underestimated complexities, and budgetary constraints leading to compromises on quality and longevity. Water companies now can get it right from the start, avoiding the pitfalls seen elsewhere.\u003C/span>\u003Cspan data-ccp-props=\"{"335559738":240,"335559739":240}\"> \u003C/span>\u003C/p>\n\u003Cp>\u003Cspan data-contrast=\"auto\">The consequences of a poorly executed programme are significant:\u003C/span>\u003Cspan data-ccp-props=\"{"335559738":240,"335559739":240}\"> \u003C/span>\u003C/p>\n\u003Cul>\n\u003Cli data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"2\" data-list-defn-props=\"{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\">\u003Cb>\u003Cspan data-contrast=\"auto\">Inconsistent data collection\u003C/span>\u003C/b>\u003Cspan data-contrast=\"auto\"> leads to poor network insights, inaccurate billing, and frustrated customers.\u003C/span>\u003Cspan data-ccp-props=\"{"335559739":240}\"> \u003C/span>\u003C/li>\n\u003C/ul>\n\u003Cul>\n\u003Cli data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"2\" data-list-defn-props=\"{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}\" aria-setsize=\"-1\" data-aria-posinset=\"2\" data-aria-level=\"1\">\u003Cb>\u003Cspan data-contrast=\"auto\">Cost overruns\u003C/span>\u003C/b>\u003Cspan data-contrast=\"auto\"> arise from unplanned expenses due to rework, upgrades, or scaling failures.\u003C/span>\u003Cspan data-ccp-props=\"{"335559739":240}\"> \u003C/span>\u003C/li>\n\u003C/ul>\n\u003Cul>\n\u003Cli data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"2\" data-list-defn-props=\"{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}\" aria-setsize=\"-1\" data-aria-posinset=\"3\" data-aria-level=\"1\">\u003Cb>\u003Cspan data-contrast=\"auto\">Regulatory non-compliance\u003C/span>\u003C/b>\u003Cspan data-contrast=\"auto\"> can result in missed Ofwat targets and potential penalties.\u003C/span>\u003Cspan data-ccp-props=\"{"335559739":240}\"> \u003C/span>\u003C/li>\n\u003C/ul>\n\u003Cul>\n\u003Cli data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"2\" data-list-defn-props=\"{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}\" aria-setsize=\"-1\" data-aria-posinset=\"4\" data-aria-level=\"1\">\u003Cb>\u003Cspan data-contrast=\"auto\">Customer backlash\u003C/span>\u003C/b>\u003Cspan data-contrast=\"auto\"> occurs when unclear communication, billing disputes, or ineffective engagement erode trust.\u003C/span>\u003Cspan data-ccp-props=\"{"335559739":240}\"> \u003C/span>\u003C/li>\n\u003C/ul>\n\u003Cul>\n\u003Cli data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"2\" data-list-defn-props=\"{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}\" aria-setsize=\"-1\" data-aria-posinset=\"5\" data-aria-level=\"1\">\u003Cb>\u003Cspan data-contrast=\"auto\">Unmet battery life expectations\u003C/span>\u003C/b>\u003Cspan data-contrast=\"auto\"> have been a challenge in early deployments, with batteries failing far earlier than expected, leading to unexpected replacement costs and operational disruption.\u003C/span>\u003Cspan data-ccp-props=\"{"335559739":240}\"> \u003C/span>\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cspan data-contrast=\"auto\">Simply put, there is no room for “trial and error” when it comes to smart water metering at scale. The industry needs a comprehensive, future-proof approach—and that is where Horizon Water Infrastructure comes in.\u003C/span>\u003Cspan data-ccp-props=\"{"335559738":240,"335559739":240}\"> \u003C/span>\u003C/p>\n\u003Cp>\u003Cspan data-contrast=\"auto\">Our MaaS programmes are designed for the long term, ensuring that metering investments stand the test of time. From seamless integration and customer engagement to ongoing operational efficiency, we ensure that water companies realise the full potential of smart metering—not just today, but for decades to come.\u003C/span>\u003Cspan data-ccp-props=\"{"335559738":240,"335559739":240}\"> \u003C/span>\u003C/p>\n",{"background":371,"animation":352,"no_padding":166,"layouts":845,"background_video":309},[846,895,896,898,899,936,937,939,940],{"acf_fc_layout":847,"cover_image":848,"type":893,"embed":166,"video":894},"video_embed",{"ID":849,"id":849,"title":850,"filename":851,"filesize":852,"url":853,"link":854,"alt":13,"author":855,"description":13,"caption":13,"name":856,"status":180,"uploaded_to":383,"date":857,"modified":857,"menu_order":181,"mime_type":403,"type":184,"subtype":463,"icon":186,"width":400,"height":858,"sizes":859,"srcset":892},1026,"Metering0","Metering0.jpg",608548,"https://wp.horizonwaterinfrastructure.co.uk/app/uploads/2025/02/Metering0.jpg","https://wp.horizonwaterinfrastructure.co.uk/insights/do-it-once-do-it-right-a-smarter-approach-to-water-metering/metering0/","4","metering0","2025-02-26 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1920w, https://wp.horizonwaterinfrastructure.co.uk/app/uploads/2025/02/Metering0-300x169.jpg 300w, https://wp.horizonwaterinfrastructure.co.uk/app/uploads/2025/02/Metering0-1024x576.jpg 1024w, https://wp.horizonwaterinfrastructure.co.uk/app/uploads/2025/02/Metering0-768x432.jpg 768w, https://wp.horizonwaterinfrastructure.co.uk/app/uploads/2025/02/Metering0-1536x864.jpg 1536w, https://wp.horizonwaterinfrastructure.co.uk/app/uploads/2025/02/Metering0-414x233.jpg 414w, https://wp.horizonwaterinfrastructure.co.uk/app/uploads/2025/02/Metering0-828x466.jpg 828w, https://wp.horizonwaterinfrastructure.co.uk/app/uploads/2025/02/Metering0-375x211.jpg 375w, https://wp.horizonwaterinfrastructure.co.uk/app/uploads/2025/02/Metering0-750x422.jpg 750w, https://wp.horizonwaterinfrastructure.co.uk/app/uploads/2025/02/Metering0-456x257.jpg 456w, https://wp.horizonwaterinfrastructure.co.uk/app/uploads/2025/02/Metering0-912x513.jpg 912w, https://wp.horizonwaterinfrastructure.co.uk/app/uploads/2025/02/Metering0-914x514.jpg 914w, https://wp.horizonwaterinfrastructure.co.uk/app/uploads/2025/02/Metering0-1828x1028.jpg 1828w, https://wp.horizonwaterinfrastructure.co.uk/app/uploads/2025/02/Metering0-80x45.jpg 80w, https://wp.horizonwaterinfrastructure.co.uk/app/uploads/2025/02/Metering0-160x90.jpg 160w, https://wp.horizonwaterinfrastructure.co.uk/app/uploads/2025/02/Metering0-71x40.jpg 71w, https://wp.horizonwaterinfrastructure.co.uk/app/uploads/2025/02/Metering0-142x80.jpg 142w, https://wp.horizonwaterinfrastructure.co.uk/app/uploads/2025/02/Metering0-284x160.jpg 284w","mp4","https://wp.horizonwaterinfrastructure.co.uk/app/uploads/2025/02/Metering_As_A_Service_Linkedin_1920x1080-1.mp4",{"acf_fc_layout":359,"style":335},{"acf_fc_layout":355,"content":897,"reduced_container":166,"alignment":357},"\u003Ch3 aria-level=\"3\">\u003Cb>\u003Cspan data-contrast=\"none\">Our approach: Getting it right from the start\u003C/span>\u003C/b>\u003Cspan data-ccp-props=\"{"134245418":false,"134245529":false,"335559738":280,"335559739":80}\"> \u003C/span>\u003C/h3>\n\u003Cp>\u003Cspan data-contrast=\"auto\">At Horizon Water Infrastructure, we do not just install meters through MaaS; we design, finance, and deliver bespoke, end-to-end solutions that drive long-term value. Our expertise ensures that every aspect of a smart metering programme—technology selection, financing, customer engagement, and operational integration—is executed flawlessly.\u003C/span>\u003Cspan data-ccp-props=\"{"335559738":240,"335559739":240}\"> \u003C/span>\u003C/p>\n\u003Cp>\u003Cspan data-contrast=\"auto\">Here is how we help water companies get it right:\u003C/span>\u003Cspan data-ccp-props=\"{"335559738":240,"335559739":240}\"> \u003C/span>\u003C/p>\n\u003Ch4 aria-level=\"4\">\u003Cb>\u003Cspan data-contrast=\"none\">Holistic programme design\u003C/span>\u003C/b>\u003C/h4>\n\u003Cp aria-level=\"4\">\u003Cspan data-contrast=\"auto\">A smart metering initiative should be built around long-term efficiency, not short-term fixes. Horizon Water Infrastructure works with water companies to:\u003C/span>\u003Cspan data-ccp-props=\"{"335559738":240,"335559739":240}\"> \u003C/span>\u003C/p>\n\u003Cul>\n\u003Cli data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"4\" data-list-defn-props=\"{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\">\u003Cb>\u003Cspan data-contrast=\"auto\">Select the right technology\u003C/span>\u003C/b>\u003Cspan data-contrast=\"auto\"> – we are supplier-agnostic, ensuring compatibility, scalability, and regulatory compliance while selecting the right technical solutions bespoke to each water company\u003C/span>\u003Cspan data-ccp-props=\"{"335559738":240,"335559739":240}\"> \u003C/span>\u003C/li>\n\u003C/ul>\n\u003Cul>\n\u003Cli data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"4\" data-list-defn-props=\"{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}\" aria-setsize=\"-1\" data-aria-posinset=\"2\" data-aria-level=\"1\">\u003Cb>\u003Cspan data-contrast=\"auto\">Plan for full network integration\u003C/span>\u003C/b>\u003Cspan data-contrast=\"auto\"> – avoiding data silos and optimising water resource management\u003C/span>\u003Cspan data-ccp-props=\"{"335559738":240,"335559739":240}\"> \u003C/span>\u003C/li>\n\u003C/ul>\n\u003Cul>\n\u003Cli data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"4\" data-list-defn-props=\"{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}\" aria-setsize=\"-1\" data-aria-posinset=\"3\" data-aria-level=\"1\">\u003Cb>\u003Cspan data-contrast=\"auto\">Future-proof investments\u003C/span>\u003C/b>\u003Cspan data-contrast=\"auto\"> – adapting to evolving policies, customer needs, and sustainability goals\u003C/span>\u003Cspan data-ccp-props=\"{"335559738":240,"335559739":240}\"> \u003C/span>\u003C/li>\n\u003C/ul>\n\u003Ch4 aria-level=\"4\">\u003Cb>\u003Cspan data-contrast=\"none\">Smart, flexible funding solutions\u003C/span>\u003C/b>\u003C/h4>\n\u003Cp aria-level=\"4\">\u003Cspan data-contrast=\"auto\">Financial constraints are one of the biggest barriers to smart metering adoption. Our MaaS model eliminates these hurdles by:\u003C/span>\u003Cspan data-ccp-props=\"{"335559738":240,"335559739":240}\"> \u003C/span>\u003C/p>\n\u003Cul>\n\u003Cli data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"6\" data-list-defn-props=\"{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\">\u003Cspan data-contrast=\"auto\">Providing off-balance-sheet financing – allowing water companies to invest without impacting capital budgets\u003C/span>\u003Cspan data-ccp-props=\"{"335559738":240,"335559739":240}\"> \u003C/span>\u003C/li>\n\u003C/ul>\n\u003Cul>\n\u003Cli data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"6\" data-list-defn-props=\"{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}\" aria-setsize=\"-1\" data-aria-posinset=\"2\" data-aria-level=\"1\">\u003Cspan data-contrast=\"auto\">Reducing financial risk – shifting the burden of asset ownership and ensuring long-term operational efficiency\u003C/span>\u003Cspan data-ccp-props=\"{"335559738":240,"335559739":240}\"> \u003C/span>\u003C/li>\n\u003C/ul>\n\u003Cul>\n\u003Cli data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"6\" data-list-defn-props=\"{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}\" aria-setsize=\"-1\" data-aria-posinset=\"3\" data-aria-level=\"1\">\u003Cspan data-contrast=\"auto\">Enabling phased deployments – aligning investment with proven impact and scaling effectively\u003C/span>\u003Cspan data-ccp-props=\"{"335559738":240,"335559739":240}\"> \u003C/span>\u003C/li>\n\u003C/ul>\n\u003Ch4 aria-level=\"4\">\u003Cb>\u003Cspan data-contrast=\"none\">Seamless execution & deployment\u003C/span>\u003C/b>\u003C/h4>\n\u003Cp aria-level=\"4\">\u003Cspan data-contrast=\"auto\">Many water companies struggle with the complexities of smart meter rollouts. Horizon Water Infrastructure simplifies this by:\u003C/span>\u003Cspan data-ccp-props=\"{"335559738":240,"335559739":240}\"> \u003C/span>\u003C/p>\n\u003Cul>\n\u003Cli data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"7\" data-list-defn-props=\"{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\">\u003Cb>\u003Cspan data-contrast=\"auto\">Managing end-to-end deployment\u003C/span>\u003C/b>\u003Cspan data-contrast=\"auto\"> – from planning and installation to real-time system monitoring\u003C/span>\u003Cspan data-ccp-props=\"{"335559738":240,"335559739":240}\"> \u003C/span>\u003C/li>\n\u003C/ul>\n\u003Cul>\n\u003Cli data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"7\" data-list-defn-props=\"{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}\" aria-setsize=\"-1\" data-aria-posinset=\"2\" data-aria-level=\"1\">\u003Cb>\u003Cspan data-contrast=\"auto\">Ensuring interoperability\u003C/span>\u003C/b>\u003Cspan data-contrast=\"auto\"> – working with multiple technology providers to prevent vendor lock-in\u003C/span>\u003Cspan data-ccp-props=\"{"335559738":240,"335559739":240}\"> \u003C/span>\u003C/li>\n\u003C/ul>\n\u003Cul>\n\u003Cli data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"7\" data-list-defn-props=\"{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}\" aria-setsize=\"-1\" data-aria-posinset=\"3\" data-aria-level=\"1\">\u003Cb>\u003Cspan data-contrast=\"auto\">Delivering ongoing support\u003C/span>\u003C/b>\u003Cspan data-contrast=\"auto\"> – ensuring reliable performance, predictive maintenance, and network resilience\u003C/span>\u003Cspan data-ccp-props=\"{"335559738":240,"335559739":240}\"> \u003C/span>\u003C/li>\n\u003C/ul>\n\u003Ch4 aria-level=\"4\">\u003Cb>\u003Cspan data-contrast=\"none\">Data-driven decision making & deeper customer engagement\u003C/span>\u003C/b>\u003C/h4>\n\u003Cp aria-level=\"4\">\u003Cspan data-contrast=\"auto\">The real power of smart metering lies in data analytics—but without the right infrastructure, valuable insights can go untapped. Horizon Water Infrastructure ensures water companies:\u003C/span>\u003Cspan data-ccp-props=\"{"335559738":240,"335559739":240}\"> \u003C/span>\u003C/p>\n\u003Cul>\n\u003Cli data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"8\" data-list-defn-props=\"{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\">\u003Cb>\u003Cspan data-contrast=\"auto\">Gain full visibility \u003C/span>\u003C/b>\u003Cspan data-contrast=\"auto\">into consumption, leaks, and network performance\u003C/span>\u003Cspan data-ccp-props=\"{"335559738":240,"335559739":240}\"> \u003C/span>\u003C/li>\n\u003C/ul>\n\u003Cul>\n\u003Cli data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"8\" data-list-defn-props=\"{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}\" aria-setsize=\"-1\" data-aria-posinset=\"2\" data-aria-level=\"1\">\u003Cb>\u003Cspan data-contrast=\"auto\">Empower customers \u003C/span>\u003C/b>\u003Cspan data-contrast=\"auto\">with real-time usage data, helping reduce demand\u003C/span>\u003Cspan data-ccp-props=\"{"335559738":240,"335559739":240}\"> \u003C/span>\u003C/li>\n\u003C/ul>\n\u003Cul>\n\u003Cli data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"8\" data-list-defn-props=\"{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}\" aria-setsize=\"-1\" data-aria-posinset=\"3\" data-aria-level=\"1\">\u003Cb>\u003Cspan data-contrast=\"auto\">Drive efficiencies \u003C/span>\u003C/b>\u003Cspan data-contrast=\"auto\">by using AI and machine learning to detect issues before they escalate\u003C/span>\u003Cspan data-ccp-props=\"{"335559738":240,"335559739":240}\"> \u003C/span>\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cspan data-contrast=\"auto\">Strengthen customer relationships through proactive engagement—offering personalised insights, automated alerts, and tailored conservation advice that builds trust and drives long-term behavioural change.\u003C/span>\u003Cspan data-ccp-props=\"{"335559738":240,"335559739":240}\"> \u003C/span>\u003C/p>\n",{"acf_fc_layout":359,"style":335},{"acf_fc_layout":900,"media":901,"contained":166},"media",{"image":902,"video":13},{"ID":903,"id":903,"title":904,"filename":905,"filesize":906,"url":907,"link":908,"alt":13,"author":855,"description":13,"caption":904,"name":909,"status":180,"uploaded_to":383,"date":910,"modified":910,"menu_order":181,"mime_type":403,"type":184,"subtype":463,"icon":186,"width":696,"height":697,"sizes":911,"srcset":935},992,"Over the shoulder view of senior Asian man filling a glass of filtered water right from the tap in the kitchen at home","Cup_of_water_iStock.jpg",1573105,"https://wp.horizonwaterinfrastructure.co.uk/app/uploads/2025/02/Cup_of_water_iStock.jpg","https://wp.horizonwaterinfrastructure.co.uk/insights/do-it-once-do-it-right-a-smarter-approach-to-water-metering/over-the-shoulder-view-of-senior-asian-man-filling-a-glass-of-filtered-water-right-from-the-tap-in-the-kitchen-at-home/","over-the-shoulder-view-of-senior-asian-man-filling-a-glass-of-filtered-water-right-from-the-tap-in-the-kitchen-at-home","2025-02-25 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2121w, https://wp.horizonwaterinfrastructure.co.uk/app/uploads/2025/02/Cup_of_water_iStock-300x200.jpg 300w, https://wp.horizonwaterinfrastructure.co.uk/app/uploads/2025/02/Cup_of_water_iStock-1024x683.jpg 1024w, https://wp.horizonwaterinfrastructure.co.uk/app/uploads/2025/02/Cup_of_water_iStock-768x512.jpg 768w, https://wp.horizonwaterinfrastructure.co.uk/app/uploads/2025/02/Cup_of_water_iStock-1536x1024.jpg 1536w, https://wp.horizonwaterinfrastructure.co.uk/app/uploads/2025/02/Cup_of_water_iStock-2048x1365.jpg 2048w, https://wp.horizonwaterinfrastructure.co.uk/app/uploads/2025/02/Cup_of_water_iStock-1920x1280.jpg 1920w, https://wp.horizonwaterinfrastructure.co.uk/app/uploads/2025/02/Cup_of_water_iStock-414x276.jpg 414w, https://wp.horizonwaterinfrastructure.co.uk/app/uploads/2025/02/Cup_of_water_iStock-828x552.jpg 828w, https://wp.horizonwaterinfrastructure.co.uk/app/uploads/2025/02/Cup_of_water_iStock-375x250.jpg 375w, https://wp.horizonwaterinfrastructure.co.uk/app/uploads/2025/02/Cup_of_water_iStock-750x500.jpg 750w, https://wp.horizonwaterinfrastructure.co.uk/app/uploads/2025/02/Cup_of_water_iStock-456x304.jpg 456w, https://wp.horizonwaterinfrastructure.co.uk/app/uploads/2025/02/Cup_of_water_iStock-912x608.jpg 912w, https://wp.horizonwaterinfrastructure.co.uk/app/uploads/2025/02/Cup_of_water_iStock-914x609.jpg 914w, https://wp.horizonwaterinfrastructure.co.uk/app/uploads/2025/02/Cup_of_water_iStock-1828x1219.jpg 1828w, https://wp.horizonwaterinfrastructure.co.uk/app/uploads/2025/02/Cup_of_water_iStock-68x45.jpg 68w, https://wp.horizonwaterinfrastructure.co.uk/app/uploads/2025/02/Cup_of_water_iStock-135x90.jpg 135w, https://wp.horizonwaterinfrastructure.co.uk/app/uploads/2025/02/Cup_of_water_iStock-60x40.jpg 60w, https://wp.horizonwaterinfrastructure.co.uk/app/uploads/2025/02/Cup_of_water_iStock-120x80.jpg 120w, https://wp.horizonwaterinfrastructure.co.uk/app/uploads/2025/02/Cup_of_water_iStock-240x160.jpg 240w",{"acf_fc_layout":359,"style":335},{"acf_fc_layout":355,"content":938,"reduced_container":166,"alignment":357},"\u003Ch3 aria-level=\"3\">\u003Cb>\u003Cspan data-contrast=\"none\">Setting the standard for best-in-class smart metering\u003C/span>\u003C/b>\u003Cspan data-ccp-props=\"{"134245418":false,"134245529":false,"335559738":280,"335559739":80}\"> \u003C/span>\u003C/h3>\n\u003Cp>\u003Cspan data-contrast=\"auto\">The \u003C/span>\u003Cb>\u003Cspan data-contrast=\"auto\">do it once, do it right\u003C/span>\u003C/b>\u003Cspan data-contrast=\"auto\"> mindset is not just about avoiding costly mistakes—it is about building a sustainable, efficient water management system that delivers long-term value. Smart metering is an essential tool, but only if implemented with strategic foresight, robust execution, and financial sustainability.\u003C/span>\u003Cspan data-ccp-props=\"{"335559738":240,"335559739":240}\"> \u003C/span>\u003C/p>\n\u003Cp>\u003Cspan data-contrast=\"none\">At Horizon Water Infrastructure, our expert team delivers best-in-class solutions, tailored to each water company and its customers. With deep industry expertise, we provide the funding, strategic insight, and delivery capability needed to ensure your smart metering programme is a success from day one—securing water as a vital resource for generations to come.\u003C/span>\u003Cspan data-ccp-props=\"{"335559738":240,"335559739":240}\"> \u003C/span>\u003C/p>\n\u003Ch4>\u003Cb>\u003Cspan data-contrast=\"auto\">Ready to take the next step? Let’s talk. Partner with us to lead the future of water management.\u003C/span>\u003C/b>\u003Cspan data-ccp-props=\"{"335559738":240,"335559739":240}\"> \u003C/span>\u003C/h4>\n",{"acf_fc_layout":359,"style":335},{"acf_fc_layout":363,"buttons":941,"alignment":357,"colour":944},[942],{"button":943},{"title":108,"url":367,"target":13},"cyan",{"media":946},{"image":309,"video":309},"\u003C!-- This site is optimized with the Yoast SEO plugin v23.9 - https://yoast.com/wordpress/plugins/seo/ -->\n\u003Ctitle>Do it once, do it right: A smarter approach to water metering - Horizon Water Infrastructure\u003C/title>\n\u003Cmeta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" />\n\u003Clink rel=\"canonical\" href=\"https://wp.horizonwaterinfrastructure.co.uk/insights/do-it-once-do-it-right-a-smarter-approach-to-water-metering/\" />\n\u003Cmeta property=\"og:locale\" content=\"en_GB\" />\n\u003Cmeta property=\"og:type\" content=\"article\" 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water management with smart metering: Challenges and opportunities",{"rendered":1069,"protected":166},"\u003Cp> \u003C/p>\n\u003Cp> \u003C/p>\n",{"rendered":1071,"protected":166},"\u003Cp>   \u003C/p>\n",{"_acf_changed":166,"footnotes":13},[338],[],[1076,326,342,343,344,345,346,347],"post-916",{"sections":1078,"featured_video":13,"override_hero_media":166,"hero_media":1146,"related_posts":13},[1079],{"background":840,"animation":352,"no_padding":166,"layouts":1080,"background_video":309},[1081,1083,1084,1086,1087,1095,1096],{"acf_fc_layout":355,"content":1082,"reduced_container":166,"alignment":357},"\u003Cp>\u003Cem>\u003Cspan class=\"TextRun SCXW148813010 BCX8\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\">\u003Cspan class=\"NormalTextRun SCXW148813010 BCX8\">Original a\u003C/span>\u003Cspan class=\"NormalTextRun SCXW148813010 BCX8\">rticle \u003C/span>\u003Cspan class=\"NormalTextRun SCXW148813010 BCX8\">featured in the Future Water Association members\u003C/span>\u003Cspan class=\"NormalTextRun SCXW148813010 BCX8\">’\u003C/span> \u003Cspan class=\"NormalTextRun SCXW148813010 BCX8\">newsletter, February 2025\u003C/span>\u003C/span>\u003Cspan class=\"EOP SCXW148813010 BCX8\" data-ccp-props=\"{"335559738":240,"335559739":240}\"> \u003C/span>\u003C/em>\u003C/p>\n\u003Cp> \u003C/p>\n\u003Cp>\u003Cspan data-contrast=\"auto\">The water industry stands at a critical juncture. Climate change, population growth, and ageing infrastructure are placing unprecedented pressure on water supplies, with the Environment Agency warning that parts of England could face water shortages within two decades. To address this looming crisis, transformational change is essential—and smart metering programmes offer a powerful tool to reshape how we manage this vital resource.\u003C/span>\u003Cspan data-ccp-props=\"{"335559738":240,"335559739":240}\"> \u003C/span>\u003C/p>\n\u003Cp>\u003Cspan data-contrast=\"auto\">Unlike incremental improvements, transformational change requires a radical rethinking of processes and mindsets. Smart metering exemplifies this potential by delivering benefits far beyond technology deployment. These programmes enable early leak detection, optimise network management, and encourage responsible water use among consumers. However, realising their full value requires overcoming significant challenges.\u003C/span>\u003Cspan data-ccp-props=\"{"335559738":240,"335559739":240}\"> \u003C/span>\u003C/p>\n\u003Cp> \u003C/p>\n\u003Ch3>\u003Cb>\u003Cspan data-contrast=\"auto\">The promise of smart metering\u003C/span>\u003C/b>\u003Cspan data-ccp-props=\"{"335559738":240,"335559739":240}\"> \u003C/span>\u003C/h3>\n\u003Cp>\u003Cspan data-contrast=\"auto\">Smart metering forms the backbone of Water Resource Management Plans (WRMPs), helping water companies meet leakage and consumption reduction targets. More than a means to collect data, smart meters empower consumers to monitor usage, identify inefficiencies, and change behaviours. These systems can transform the relationship between water companies and their customers, fostering collaboration in managing demand.\u003C/span>\u003Cspan data-ccp-props=\"{"335559738":240,"335559739":240}\"> \u003C/span>\u003C/p>\n\u003Cp> \u003C/p>\n\u003Ch3>\u003Cb>\u003Cspan data-contrast=\"auto\">Challenges on the road to success\u003C/span>\u003C/b>\u003Cspan data-ccp-props=\"{"335559738":240,"335559739":240}\"> \u003C/span>\u003C/h3>\n\u003Cp>\u003Cspan data-contrast=\"auto\">Scaling smart metering programmes involves technical and logistical hurdles. From installing meters in challenging environments to ensuring reliable communication networks, the operational demands are significant. Moreover, regulatory compliance adds complexity, with targets like Ofwat’s Price Control Deliverables (PCDs) mandating stringent performance metrics, such as transmitting 85% of hourly reads weekly and maintaining consistent data delivery across 80% of meters.\u003C/span>\u003Cspan data-ccp-props=\"{"335559738":240,"335559739":240}\"> \u003C/span>\u003C/p>\n\u003Cp>\u003Cspan data-contrast=\"auto\">Financial constraints further complicate implementation. Upfront investments can be daunting, and without careful planning, programmes risk falling short of their goals. The true value lies not just in deploying meters but in utilising the data effectively to drive efficiency and sustainability.\u003C/span>\u003Cspan data-ccp-props=\"{"335559738":240,"335559739":240}\"> \u003C/span>\u003C/p>\n\u003Cp> \u003C/p>\n\u003Ch3>\u003Cb>\u003Cspan data-contrast=\"auto\">Mitigating risks with innovative models\u003C/span>\u003C/b>\u003Cspan data-ccp-props=\"{"335559738":240,"335559739":240}\"> \u003C/span>\u003C/h3>\n\u003Cp>\u003Cspan data-contrast=\"auto\">Horizon Water Infrastructure addresses these challenges with our innovative approach to Metering-as-a-Service (MaaS). This model provides off-balance-sheet financing, enabling water companies to accelerate deployment without the financial burden of asset ownership. By partnering with multiple technology providers, the MaaS model mitigates risks like vendor lock-in and ensures flexibility and longevity as technologies evolve. Meanwhile, ensuring water companies can leverage real-time data to improve decision-making and customer engagement.\u003C/span>\u003Cspan data-ccp-props=\"{"335559738":240,"335559739":240}\"> \u003C/span>\u003C/p>\n\u003Cp> \u003C/p>\n\u003Ch3>\u003Cb>\u003Cspan data-contrast=\"auto\">Engaging customers for long-term success\u003C/span>\u003C/b>\u003Cspan data-ccp-props=\"{"335559738":240,"335559739":240}\"> \u003C/span>\u003C/h3>\n\u003Cp>\u003Cspan data-contrast=\"auto\">The success of smart metering programmes hinges on customer engagement. Beyond installation, water companies must prioritise clear communication and education to help consumers understand the benefits of their upgraded meters. Alerts for leaks or high consumption, coupled with tools to track usage, can encourage sustainable behaviours. A data-driven, customer-focused approach will be key to achieving lasting change.\u003C/span>\u003Cspan data-ccp-props=\"{"335559738":240,"335559739":240}\"> \u003C/span>\u003C/p>\n\u003Cp> \u003C/p>\n\u003Ch3>\u003Cb>\u003Cspan data-contrast=\"auto\">Shaping a sustainable future\u003C/span>\u003C/b>\u003Cspan data-ccp-props=\"{"335559738":240,"335559739":240}\"> \u003C/span>\u003C/h3>\n\u003Cp>\u003Cspan data-contrast=\"auto\">At Horizon Water Infrastructure, we are committed to guiding water companies through this transformation. By leveraging our expertise and strategic partnerships, we help water companies navigate the complexities of technology adoption while ensuring financial and environmental outcomes align with long-term goals.\u003C/span>\u003Cspan data-ccp-props=\"{"335559738":240,"335559739":240}\"> \u003C/span>\u003C/p>\n\u003Cp>\u003Cspan data-contrast=\"auto\">Transformation in water management isn’t a distant goal—it’s happening now. With careful planning, collaboration, and innovative solutions, we can unlock the full potential of smart metering to secure a sustainable future for water management.\u003C/span>\u003Cspan data-ccp-props=\"{"335559738":240,"335559739":240}\"> \u003C/span>\u003C/p>\n",{"acf_fc_layout":359,"style":335},{"acf_fc_layout":355,"content":1085,"reduced_container":166,"alignment":357},"\u003Ch4>\u003Cb>\u003Cspan data-contrast=\"auto\">If you’d like to learn more, get in touch to discover how we can support your water management strategy.\u003C/span>\u003C/b>\u003Cspan data-ccp-props=\"{}\"> \u003C/span>\u003Cb> \u003C/b>\u003Cspan data-ccp-props=\"{}\"> \u003C/span>\u003C/h4>\n",{"acf_fc_layout":359,"style":335},{"acf_fc_layout":363,"buttons":1088,"alignment":357,"colour":944},[1089,1091],{"button":1090},{"title":108,"url":367,"target":13},{"button":1092},{"title":1093,"url":1094,"target":368},"FWA 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240w",{"term_id":338,"name":101,"slug":506,"term_group":181,"term_taxonomy_id":338,"taxonomy":507,"description":13,"parent":181,"count":508,"filter":509,"term_order":510,"singular_name":511},{"self":1221,"collection":1225,"about":1227,"author":1229,"replies":1231,"version-history":1234,"predecessor-version":1238,"wp:featuredmedia":1242,"wp:attachment":1245,"wp:term":1248,"curies":1253},[1222],{"href":540,"targetHints":1223},{"allow":1224},[518],[1226],{"href":521},[1228],{"href":524},[1230],{"embeddable":301,"href":1036},[1232],{"embeddable":301,"href":1233},"https://wp.horizonwaterinfrastructure.co.uk/wp-json/wp/v2/comments?post=916",[1235],{"count":1236,"href":1237},22,"https://wp.horizonwaterinfrastructure.co.uk/wp-json/wp/v2/posts/916/revisions",[1239],{"id":1240,"href":1241},940,"https://wp.horizonwaterinfrastructure.co.uk/wp-json/wp/v2/posts/916/revisions/940",[1243],{"embeddable":301,"href":1244},"https://wp.horizonwaterinfrastructure.co.uk/wp-json/wp/v2/media/917",[1246],{"href":1247},"https://wp.horizonwaterinfrastructure.co.uk/wp-json/wp/v2/media?parent=916",[1249,1251],{"taxonomy":507,"embeddable":301,"href":1250},"https://wp.horizonwaterinfrastructure.co.uk/wp-json/wp/v2/categories?post=916",{"taxonomy":557,"embeddable":301,"href":1252},"https://wp.horizonwaterinfrastructure.co.uk/wp-json/wp/v2/tags?post=916",[1254],{"name":561,"href":562,"templated":301},{"id":382,"date":1256,"date_gmt":1257,"guid":1258,"modified":1260,"modified_gmt":1260,"slug":1261,"status":325,"type":326,"link":1262,"title":1263,"content":1265,"excerpt":1266,"author":5,"featured_media":1267,"comment_status":334,"ping_status":334,"sticky":166,"template":13,"format":335,"meta":1268,"categories":1269,"tags":1270,"class_list":1271,"acf":1273,"yoast_head":1287,"yoast_head_json":1288,"featured_image_rendered":1329,"primary_category":1357,"_links":1358},"2024-09-13T16:58:28","2024-09-13T15:58:28",{"rendered":1259},"https://wp.horizonwaterinfrastructure.co.uk/?p=250","2024-11-29T16:00:34","data-the-digital-knight-in-shining-armour-of-amp8","https://wp.horizonwaterinfrastructure.co.uk/insights/data-the-digital-knight-in-shining-armour-of-amp8/",{"rendered":1264},"Data: The digital knight in shining armour of AMP8",{"rendered":13,"protected":166},{"rendered":13,"protected":166},717,{"_acf_changed":166,"footnotes":13},[338],[],[1272,326,342,343,344,345,346,347],"post-250",{"sections":1274,"featured_video":13,"override_hero_media":166,"hero_media":1285,"related_posts":13},[1275],{"background":351,"animation":352,"no_padding":166,"layouts":1276,"background_video":309},[1277,1279,1280],{"acf_fc_layout":355,"content":1278,"reduced_container":166,"alignment":357},"\u003Cp>13 September 2024\u003Cspan class=\"Apple-converted-space\"> \u003C/span>\u003C/p>\n\u003Ch2>With the water industry under pressure, could data be the digital knight in shining armour in AMP8? \u003Ca href=\"https://utilityweek.co.uk/\" target=\"_blank\" rel=\"noopener\">Utility Week\u003C/a> asks in their new report, “Transforming Service in the Water Sector – The Power of Data” \u003Ca href=\"https://utilityweek.co.uk/data-to-the-rescue/\">here\u003C/a>. \u003Cspan class=\"Apple-converted-space\"> \u003C/span>\u003C/h2>\n\u003Cp>We view data as the key player, and our bespoke smart programmes are built around DaaS and DaaS+.\u003C/p>\n\u003Cp>DaaS (Data as a Service) provides water companies with on-demand access to water usage data via the internet or cloud-based services, enabling real-time monitoring and efficient management of water resources. DaaS+ (Data as a Service Plus) goes further by integrating advanced analytics, predictive maintenance and automated reporting. This allows for deeper insights, proactive leak detection and integration with other smart systems, helping water companies optimise usage, improve operational efficiency and achieve conservation goals while enhancing customer satisfaction.​\u003C/p>\n\u003Cp>DaaS+ is about more than just metering. It puts ‘Smart’ at the heart of everything you do, ensuring data-led decisions for network interventions. Identifying and localising both network-side and customer-side leakage will be crucial. Together, DaaS and DaaS+ provide real-time monitoring, resource optimisation, enhanced operational efficiency through advanced analytics and proactive leak detection.\u003C/p>\n\u003Cp>We bring everything together, ensure it all works, and coordinate collaboration between various parties to guarantee data delivery. We can tailor solutions to meet our clients’ needs, choose the best technologies, and remain independent, without being tied to any specific provider. By leveraging our independence and buying power across the UK, we can secure the best rates and ensure value for money.\u003C/p>\n\u003Cp>Find out more about data-driven solutions with innovative financing.\u003C/p>\n",{"acf_fc_layout":359,"style":335},{"acf_fc_layout":363,"buttons":1281,"alignment":357,"colour":944},[1282],{"button":1283},{"title":1284,"url":109,"target":13},"Get in touch ",{"media":1286},{"image":309,"video":309},"\u003C!-- This site is optimized with the Yoast SEO plugin v23.9 - https://yoast.com/wordpress/plugins/seo/ -->\n\u003Ctitle>Data: The digital knight in shining armour of AMP8 - Horizon Water Infrastructure\u003C/title>\n\u003Cmeta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" />\n\u003Clink rel=\"canonical\" href=\"https://wp.horizonwaterinfrastructure.co.uk/insights/data-the-digital-knight-in-shining-armour-of-amp8/\" />\n\u003Cmeta property=\"og:locale\" content=\"en_GB\" />\n\u003Cmeta property=\"og:type\" content=\"article\" />\n\u003Cmeta property=\"og:title\" content=\"Data: The digital knight in shining armour of AMP8 - Horizon Water Infrastructure\" />\n\u003Cmeta property=\"og:url\" content=\"https://wp.horizonwaterinfrastructure.co.uk/insights/data-the-digital-knight-in-shining-armour-of-amp8/\" />\n\u003Cmeta property=\"og:site_name\" content=\"Horizon Water Infrastructure\" />\n\u003Cmeta property=\"article:published_time\" content=\"2024-09-13T15:58:28+00:00\" />\n\u003Cmeta property=\"article:modified_time\" content=\"2024-11-29T16:00:34+00:00\" />\n\u003Cmeta property=\"og:image\" content=\"https://wp.horizonwaterinfrastructure.co.uk/app/uploads/2024/09/iStock-DAAS-1024x576.jpg\" />\n\t\u003Cmeta property=\"og:image:width\" content=\"1024\" />\n\t\u003Cmeta property=\"og:image:height\" content=\"576\" />\n\t\u003Cmeta property=\"og:image:type\" content=\"image/jpeg\" />\n\u003Cmeta name=\"author\" content=\"dev@theunloved.co.uk\" />\n\u003Cmeta name=\"twitter:card\" content=\"summary_large_image\" />\n\u003Cmeta name=\"twitter:label1\" content=\"Written by\" />\n\t\u003Cmeta name=\"twitter:data1\" content=\"dev@theunloved.co.uk\" />\n\t\u003Cmeta name=\"twitter:label2\" content=\"Estimated reading time\" />\n\t\u003Cmeta name=\"twitter:data2\" content=\"2 minutes\" />\n\u003Cscript type=\"application/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https://schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https://wp.horizonwaterinfrastructure.co.uk/insights/data-the-digital-knight-in-shining-armour-of-amp8/\",\"url\":\"https://wp.horizonwaterinfrastructure.co.uk/insights/data-the-digital-knight-in-shining-armour-of-amp8/\",\"name\":\"Data: The digital knight in shining armour of AMP8 - Horizon Water Infrastructure\",\"isPartOf\":{\"@id\":\"https://wp.horizonwaterinfrastructure.co.uk/#website\"},\"primaryImageOfPage\":{\"@id\":\"https://wp.horizonwaterinfrastructure.co.uk/insights/data-the-digital-knight-in-shining-armour-of-amp8/#primaryimage\"},\"image\":{\"@id\":\"https://wp.horizonwaterinfrastructure.co.uk/insights/data-the-digital-knight-in-shining-armour-of-amp8/#primaryimage\"},\"thumbnailUrl\":\"https://wp.horizonwaterinfrastructure.co.uk/app/uploads/2024/09/iStock-DAAS-scaled.jpg\",\"datePublished\":\"2024-09-13T15:58:28+00:00\",\"dateModified\":\"2024-11-29T16:00:34+00:00\",\"author\":{\"@id\":\"https://wp.horizonwaterinfrastructure.co.uk/#/schema/person/3f85052bd02c3900f2fe5871798ff2b6\"},\"breadcrumb\":{\"@id\":\"https://wp.horizonwaterinfrastructure.co.uk/insights/data-the-digital-knight-in-shining-armour-of-amp8/#breadcrumb\"},\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https://wp.horizonwaterinfrastructure.co.uk/insights/data-the-digital-knight-in-shining-armour-of-amp8/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https://wp.horizonwaterinfrastructure.co.uk/insights/data-the-digital-knight-in-shining-armour-of-amp8/#primaryimage\",\"url\":\"https://wp.horizonwaterinfrastructure.co.uk/app/uploads/2024/09/iStock-DAAS-scaled.jpg\",\"contentUrl\":\"https://wp.horizonwaterinfrastructure.co.uk/app/uploads/2024/09/iStock-DAAS-scaled.jpg\",\"width\":3840,\"height\":2160,\"caption\":\"Financial concept. 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smart water programmes can stay adaptable as requirements change",{"rendered":13,"protected":166},{"rendered":13,"protected":166},1304,{"_acf_changed":166,"footnotes":13},[338],[],[1410,326,342,343,344,345,346,347],"post-1307",{"sections":1412,"featured_video":13,"override_hero_media":166,"hero_media":1428,"related_posts":1430},[1413,1423],{"background":351,"animation":352,"no_padding":166,"layouts":1414,"background_video":309},[1415,1417,1418,1419],{"acf_fc_layout":355,"content":1416,"reduced_container":301,"alignment":357},"\u003Ch3>\u003Cb>By Simon Bryant, Finance & Commercial Director at Horizon Water Infrastructure\u003C/b>\u003C/h3>\n\u003Ch3>\u003Cb>Summary\u003C/b>\u003C/h3>\n\u003Cp>\u003Cspan style=\"font-weight: 200;\">Water companies delivering smart water meters at scale in AMP8 need to ensure those programmes can evolve as requirements change. Simon Bryant, Finance & Commercial Director at Horizon Water Infrastructure, argues that the challenge is not just delivering rollout – but ensuring programmes can adapt as technology develops, suppliers change and expectations increase. With Ofwat placing greater emphasis on long-term performance and outcomes, he explains why traditional delivery models create constraints, and how Horizon Water Infrastructure’s vendor-agnostic approach helps water companies retain flexibility while maintaining clear accountability.\u003C/span>\u003C/p>\n\u003Ch2>\u003Cb>Most smart water programmes lock water companies into early supplier and technology decisions\u003C/b>\u003C/h2>\n\u003Cp>\u003Cspan style=\"font-weight: 200;\">Most smart water programmes begin in the same way. A water company defines the scope, selects suppliers and puts contracts in place to deliver a smart water meter rollout.\u003C/span>\u003C/p>\n\u003Cp>\u003Cspan style=\"font-weight: 200;\">That approach works well for mobilisation. It allows rollout to start quickly and gives teams a clear delivery structure. The issue is that those early decisions lock the water company into specific suppliers, technologies and contracts that are difficult to change later.\u003C/span>\u003C/p>\n\u003Cp>\u003Cspan style=\"font-weight: 200;\">In practice, water companies tend to either:\u003C/span>\u003C/p>\n\u003Col>\n\u003Cli style=\"font-weight: 200;\" aria-level=\"1\">\u003Cspan style=\"font-weight: 200;\">Procure meters, communications, installation and software separately, and manage the integration themselves\u003C/span>\u003C/li>\n\u003Cli style=\"font-weight: 200;\" aria-level=\"1\">\u003Cspan style=\"font-weight: 200;\">Appoint a single provider or fixed supplier group to deliver the full solution\u003C/span>\u003C/li>\n\u003C/ol>\n\u003Cp>\u003Cspan style=\"font-weight: 200;\">In both cases, the water company is locking in specific:\u003C/span>\u003C/p>\n\u003Cul>\n\u003Cli style=\"font-weight: 200;\" aria-level=\"1\">\u003Cspan style=\"font-weight: 200;\">Meter technologies\u003C/span>\u003C/li>\n\u003Cli style=\"font-weight: 200;\" aria-level=\"1\">\u003Cspan style=\"font-weight: 200;\">Communications networks\u003C/span>\u003C/li>\n\u003Cli style=\"font-weight: 200;\" aria-level=\"1\">\u003Cspan style=\"font-weight: 200;\">Software platforms\u003C/span>\u003C/li>\n\u003Cli style=\"font-weight: 200;\" aria-level=\"1\">\u003Cspan style=\"font-weight: 200;\">Installation partners\u003C/span>\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cspan style=\"font-weight: 200;\">Once those supplier and technology choices are embedded into contracts, changing them without disrupting delivery becomes difficult.\u003C/span>\u003C/p>\n\u003Cp>\u003Cspan style=\"font-weight: 200;\">At Horizon Water Infrastructure, we take a different approach. We structure programmes around outcomes and manage the supply chain so suppliers, technology and scope can change without disruption.\u003C/span>\u003C/p>\n\u003Cp>\u003Ca href=\"https://horizonwaterinfrastructure.co.uk/contact/\">\u003Cspan style=\"font-weight: 200;\">Talk to our team about your smart water programme.\u003C/span>\u003C/a>\u003C/p>\n\u003Ch2>\u003Cb>As smart water programmes develop, changing suppliers or technology becomes slow and disruptive\u003C/b>\u003C/h2>\n\u003Cp>\u003Cspan style=\"font-weight: 200;\">Once a smart water meter rollout is underway, the requirements placed on that programme start to change.\u003C/span>\u003C/p>\n\u003Cp>\u003Cspan style=\"font-weight: 200;\">Water companies typically need to:\u003C/span>\u003C/p>\n\u003Cul>\n\u003Cli style=\"font-weight: 200;\" aria-level=\"1\">\u003Cspan style=\"font-weight: 200;\">Replace suppliers that are not performing as expected\u003C/span>\u003C/li>\n\u003Cli style=\"font-weight: 200;\" aria-level=\"1\">\u003Cspan style=\"font-weight: 200;\">Introduce new technologies as the market develops\u003C/span>\u003C/li>\n\u003Cli style=\"font-weight: 200;\" aria-level=\"1\">\u003Cspan style=\"font-weight: 200;\">Add capabilities such as leakage detection or demand reduction\u003C/span>\u003C/li>\n\u003Cli style=\"font-weight: 200;\" aria-level=\"1\">\u003Cspan style=\"font-weight: 200;\">Expand or adjust the scope of the rollout\u003C/span>\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cspan style=\"font-weight: 200;\">In a traditional delivery model, those changes are difficult to make.\u003C/span>\u003C/p>\n\u003Cp>\u003Cspan style=\"font-weight: 200;\">If a water company wants to replace a communications provider or introduce a new meter technology, it often has to go back out to procurement or renegotiate existing contracts. That process takes time and slows delivery.\u003C/span>\u003C/p>\n\u003Cp>\u003Cspan style=\"font-weight: 200;\">As a result, I often see water companies continuing with suppliers or technologies that are no longer the best fit, simply because changing them would be too disruptive.\u003C/span>\u003C/p>\n\u003Cp>\u003Cspan style=\"font-weight: 200;\">Over time, that creates three clear issues:\u003C/span>\u003C/p>\n\u003Col>\n\u003Cli style=\"font-weight: 200;\" aria-level=\"1\">\u003Cspan style=\"font-weight: 200;\">Programmes become harder to change as they grow\u003C/span>\u003C/li>\n\u003Cli style=\"font-weight: 200;\" aria-level=\"1\">\u003Cspan style=\"font-weight: 200;\">New capabilities are added separately rather than integrated properly\u003C/span>\u003C/li>\n\u003Cli style=\"font-weight: 200;\" aria-level=\"1\">\u003Cspan style=\"font-weight: 200;\">Delivery slows as teams work around existing contracts and suppliers\u003C/span>\u003C/li>\n\u003C/ol>\n\u003Cp>\u003Cspan style=\"font-weight: 200;\">The risk is not just choosing the wrong supplier or technology at the start. The risk is being unable to change that choice once the programme is in motion.\u003C/span>\u003C/p>\n\u003Cp>\u003Cb>Read more:\u003C/b> \u003Ca href=\"https://horizonwaterinfrastructure.co.uk/insights/traditional-appproaches-hold-back-uk-smart-water-delivery/\">\u003Cspan style=\"font-weight: 200;\">Traditional approaches are holding back the UK’s smart water delivery\u003C/span>\u003C/a>\u003C/p>\n\u003Ch2>\u003Cb>Horizon Water Infrastructure enables water companies to change suppliers, technology and scope without going back to square one\u003C/b>\u003C/h2>\n\u003Cp>\u003Cspan style=\"font-weight: 200;\">The issue sits in how smart water programmes are structured – so the solution is to structure them differently.\u003C/span>\u003C/p>\n\u003Cp>\u003Cspan style=\"font-weight: 200;\">At Horizon Water Infrastructure, we are independent of the supply chain. We are not a meter manufacturer, communications provider, installer or software company. That means we are not tied to any specific supplier or technology.\u003C/span>\u003C/p>\n\u003Cp>\u003Cspan style=\"font-weight: 200;\">Instead, we structure smart water programmes around the outcome that needs to be delivered, and then build and manage the supply chain to support that outcome.\u003C/span>\u003C/p>\n\u003Cp>\u003Cspan style=\"font-weight: 200;\">Because of that, we can:\u003C/span>\u003C/p>\n\u003Cul>\n\u003Cli style=\"font-weight: 200;\" aria-level=\"1\">\u003Cspan style=\"font-weight: 200;\">Replace suppliers if performance is not where it needs to be\u003C/span>\u003C/li>\n\u003Cli style=\"font-weight: 200;\" aria-level=\"1\">\u003Cspan style=\"font-weight: 200;\">Introduce new technologies without re-procuring the entire programme\u003C/span>\u003C/li>\n\u003Cli style=\"font-weight: 200;\" aria-level=\"1\">\u003Cspan style=\"font-weight: 200;\">Add new capabilities such as leakage detection or demand reduction within the same structure\u003C/span>\u003C/li>\n\u003Cli style=\"font-weight: 200;\" aria-level=\"1\">\u003Cspan style=\"font-weight: 200;\">Adjust the delivery approach as requirements change\u003C/span>\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cb>Read more: \u003C/b>\u003Ca href=\"https://horizonwaterinfrastructure.co.uk/insights/for-smart-metering-to-succeed-water-companies-should-look-beyond-amp8/\">\u003Cspan style=\"font-weight: 200;\">For smart metering to succeed, water companies need to look beyond AMP8\u003C/span>\u003C/a>\u003C/p>\n\u003Ch2>\u003Cb>Our model reflects the reality of smart water delivery\u003C/b>\u003C/h2>\n\u003Cp>\u003Cspan style=\"font-weight: 200;\">To deliver effectively, you need expertise across metering, communications, software, installation, customer engagement and financing – what I often describe as a “Swiss army knife” set of capabilities. No single supplier can optimise all of those areas over time.\u003C/span>\u003C/p>\n\u003Cp>\u003Cspan style=\"font-weight: 200;\">Our role is to coordinate that mix, manage the interfaces and take responsibility for delivery – while retaining the flexibility to change individual components as needed. That means water companies are not left managing multiple suppliers themselves, but they also avoid being locked into a single supplier or technology approach.\u003C/span>\u003C/p>\n\u003Cp>\u003Cspan style=\"font-weight: 200;\">They retain the ability to adapt the programme without having to stop and start again.\u003C/span>\u003C/p>\n\u003Cp>\u003Cb>Read more: \u003C/b>\u003Ca href=\"https://horizonwaterinfrastructure.co.uk/insights/why-water-companies-need-integrated-advisory-delivery-and-funding/\">\u003Cspan style=\"font-weight: 200;\">Water infrastructure: Why water companies need integrated advisory, delivery and funding\u003C/span>\u003C/a>\u003C/p>\n\u003Ch2>\u003Cb>Explore how Horizon Water Infrastructure can help you avoid supplier lock-in in smart water delivery\u003C/b>\u003C/h2>\n\u003Cp>\u003Cspan style=\"font-weight: 200;\">Smart water programmes need to evolve. That means water companies need to be able to change suppliers, introduce new technology and expand scope without slowing delivery.\u003C/span>\u003C/p>\n\u003Cp>\u003Cspan style=\"font-weight: 200;\">At Horizon Water Infrastructure, we structure programmes so those changes can happen as part of delivery – not through re-procurement or major restructuring.\u003C/span>\u003C/p>\n\u003Cp>\u003Cspan style=\"font-weight: 200;\">We bring together the right mix of suppliers, manage the interfaces between them and take responsibility for performance, while retaining the flexibility to adapt the supply chain as requirements change. That gives water companies a delivery model that can evolve over time, rather than one they are locked into.\u003C/span>\u003C/p>\n\u003Cp>\u003Ca href=\"https://horizonwaterinfrastructure.co.uk/contact/\">\u003Cspan style=\"font-weight: 200;\">Talk to our team about your smart water programme.\u003C/span>\u003C/a>\u003C/p>\n",{"acf_fc_layout":359,"style":360},{"acf_fc_layout":359,"style":335},{"acf_fc_layout":363,"buttons":1420,"alignment":357,"colour":369},[1421],{"button":1422},{"title":108,"url":367,"target":368},{"background":371,"animation":372,"no_padding":166,"layouts":1424,"background_video":309},[1425],{"acf_fc_layout":375,"select_team_members":301,"team_members":1426},[1427],285,{"media":1429},{"image":309,"video":309},[381,382,383,384],"\u003C!-- This site is optimized with the Yoast SEO plugin v23.9 - https://yoast.com/wordpress/plugins/seo/ -->\n\u003Ctitle>How smart water programmes can stay adaptable as requirements change - Horizon Water Infrastructure\u003C/title>\n\u003Cmeta name=\"description\" content=\"Smart water programmes must adapt as technology, suppliers and priorities change. 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240w",{"term_id":338,"name":101,"slug":506,"term_group":181,"term_taxonomy_id":338,"taxonomy":507,"description":13,"parent":181,"count":508,"filter":509,"term_order":510,"singular_name":511},{"self":1502,"collection":1507,"about":1509,"author":1511,"replies":1513,"version-history":1516,"predecessor-version":1519,"acf:post":1523,"wp:featuredmedia":1528,"wp:attachment":1531,"wp:term":1534,"curies":1539},[1503],{"href":1504,"targetHints":1505},"https://wp.horizonwaterinfrastructure.co.uk/wp-json/wp/v2/posts/1307",{"allow":1506},[518],[1508],{"href":521},[1510],{"href":524},[1512],{"embeddable":301,"href":527},[1514],{"embeddable":301,"href":1515},"https://wp.horizonwaterinfrastructure.co.uk/wp-json/wp/v2/comments?post=1307",[1517],{"count":434,"href":1518},"https://wp.horizonwaterinfrastructure.co.uk/wp-json/wp/v2/posts/1307/revisions",[1520],{"id":1521,"href":1522},1308,"https://wp.horizonwaterinfrastructure.co.uk/wp-json/wp/v2/posts/1307/revisions/1308",[1524,1525,1526,1527],{"embeddable":301,"href":540},{"embeddable":301,"href":542},{"embeddable":301,"href":544},{"embeddable":301,"href":546},[1529],{"embeddable":301,"href":1530},"https://wp.horizonwaterinfrastructure.co.uk/wp-json/wp/v2/media/1304",[1532],{"href":1533},"https://wp.horizonwaterinfrastructure.co.uk/wp-json/wp/v2/media?parent=1307",[1535,1537],{"taxonomy":507,"embeddable":301,"href":1536},"https://wp.horizonwaterinfrastructure.co.uk/wp-json/wp/v2/categories?post=1307",{"taxonomy":557,"embeddable":301,"href":1538},"https://wp.horizonwaterinfrastructure.co.uk/wp-json/wp/v2/tags?post=1307",[1540],{"name":561,"href":562,"templated":301},{"id":1542,"date":1543,"date_gmt":1544,"guid":1545,"modified":1543,"modified_gmt":1544,"slug":1547,"status":325,"type":326,"link":1548,"title":1549,"content":1551,"excerpt":1552,"author":1553,"featured_media":1554,"comment_status":334,"ping_status":334,"sticky":166,"template":13,"format":335,"meta":1555,"categories":1556,"tags":1557,"class_list":1558,"acf":1560,"yoast_head":1576,"yoast_head_json":1577,"featured_image_rendered":1615,"primary_category":1650,"_links":1651},1309,"2026-05-27T14:16:43","2026-05-27T13:16:43",{"rendered":1546},"https://wp.horizonwaterinfrastructure.co.uk/?p=1309","joining-the-institute-of-water-collaborating-for-a-sustainable-future","https://wp.horizonwaterinfrastructure.co.uk/insights/joining-the-institute-of-water-collaborating-for-a-sustainable-future/",{"rendered":1550},"Joining the Institute of Water: collaborating for a sustainable future",{"rendered":13,"protected":166},{"rendered":13,"protected":166},5,1310,{"_acf_changed":166,"footnotes":13},[338],[],[1559,326,342,343,344,345,346,347],"post-1309",{"sections":1561,"featured_video":13,"override_hero_media":166,"hero_media":1571,"related_posts":1573},[1562],{"background":351,"animation":352,"no_padding":166,"layouts":1563,"background_video":309},[1564,1566,1567],{"acf_fc_layout":355,"content":1565,"reduced_container":301,"alignment":357},"\u003Cp>We’re pleased to share that we are now members of the \u003Ca href=\"https://instituteofwater.org.uk/\" target=\"_blank\" rel=\"noopener\">Institute of Water\u003C/a>, the UK’s professional body for water sector professionals.\u003C/p>\n\u003Cp>This membership reflects our commitment to staying closely connected to industry developments, strengthening expertise across our team, and collaborating with peers to help drive positive change across the water sector.\u003C/p>\n\u003Cp>Through our membership, we will engage in industry events, training, thought leadership and collaborative initiatives focused on improving water management, sustainability and operational performance. It also provides valuable opportunities to share knowledge, exchange learnings and stay connected to the evolving challenges and opportunities facing the sector.\u003C/p>\n\u003Cp>We look forward to working with the Institute of Water and its wider membership community in the months ahead.\u003C/p>\n\u003Ch3>\u003Cstrong>How we work with the wider water sector\u003C/strong>\u003C/h3>\n\u003Cp>Membership in the Institute of Water is just one part of our broader industry engagement. We also collaborate through other memberships and strategic partnerships to share expertise, support innovation, and deliver sustainable outcomes.\u003C/p>\n\u003Ch4>\u003Cstrong>British Water Association\u003C/strong>\u003C/h4>\n\u003Cp>We are proud members of the \u003Ca href=\"https://www.britishwater.co.uk/\" target=\"_blank\" rel=\"noopener\">British Water Association\u003C/a>, connecting with utilities, regulators, and industry leaders to share insights, deliver practical solutions, and drive progress. Our participation allows us to contribute expertise, innovative solutions, and share thought leadership to help the sector deliver resilient, customer-focused outcomes.\u003C/p>\n\u003Ch4>\u003Cstrong>Future Water Association\u003C/strong>\u003C/h4>\n\u003Cp>We are a Transformation Partner of the \u003Ca href=\"https://www.futurewaterassociation.com/\" target=\"_blank\" rel=\"noopener\">Future Water Association\u003C/a>, supporting the UK’s smart metering and network programmes. Our work includes influencing g innovative metering solutions, supporting programme delivery, and sharing practical insights to help the sector achieve efficiency, sustainability, and improved performance.\u003C/p>\n\u003Ch4>\u003Cstrong>Dayworth Consulting\u003C/strong>\u003C/h4>\n\u003Cp>We are proud to be a strategic partner of \u003Ca href=\"https://www.dayworthconsulting.com/\" target=\"_blank\" rel=\"noopener\">Dayworth Consulting\u003C/a>, collaborating on smart meter and network programmes. Together, we deliver innovative water technology solutions, enhance leakage detection and event management, and support the sector’s drive toward a low-carbon, sustainable economy.\u003C/p>\n\u003Cp>Through our memberships and partnerships, we are committed to collaborating across the sector to share knowledge, support innovation, and deliver meaningful outcomes for communities, clients, and the environment.\u003C/p>\n\u003Ch4>\n\u003Cstrong>We’re always looking to collaborate with other industry experts, utilities, and innovators. Contact us to explore partnership opportunities or learn how we can support your water management initiatives.\u003C/strong>\u003C/h4>\n",{"acf_fc_layout":359,"style":335},{"acf_fc_layout":363,"buttons":1568,"alignment":357,"colour":944},[1569],{"button":1570},{"title":108,"url":109,"target":368},{"media":1572},{"image":309,"video":309},[1574,1575,383],1261,252,"\u003C!-- This site is optimized with the Yoast SEO plugin v23.9 - https://yoast.com/wordpress/plugins/seo/ -->\n\u003Ctitle>Joining the Institute of Water: collaborating for a sustainable future - Horizon Water Infrastructure\u003C/title>\n\u003Cmeta name=\"description\" content=\"We’re pleased to share that we are now members of the Institute of Water, the UK’s professional body for water sector professionals.\" />\n\u003Cmeta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" />\n\u003Clink rel=\"canonical\" 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